2004 Kia Sorento Steering Problems
- 20
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 20 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 1 indicate fire
What owners report
- power steering · 12 records
- failure mileage · 5 records
- lost power · 4 records
- harmonic balancer · 4 records
- crankshaft sprocket · 4 records
- inside crankshaft · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 8 |
| 60–100k mi | 8 |
| 150–400k mi | 2 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Engine · Steering
I bought my 04 sorento from my aunt who was the only owner. It had a power steering issue at that time which took several attenpts to fix. About a month later we we visiting family and had to turn around. Upon stopping we noticed smoke from the engine compartment so i grabbed my 4 y/o daughter out of the car and by boyfriend opened the hood to find a small fire on opposite side fro where battery is. Once fire was…
Fire reported
ODI 11271165
Steering
While driving my vehicle at 65mpg on the highway with my baby in the car, the steering jerked to the left. I almost crashed into a desiel truck !! I then correct it and pulled over. I dropped my son off at my mom's home and went to the garage to have it looked at. On the way, it lost all power steering and i could not turn correctly. Someone hit the back of my car and shoved it into another vehicle in the front. So…
Crash reported
ODI 11206123
Engine · Service Brakes · Steering
Tl* the contact owns a 2004 kia sorento. While driving approximately 30 mph, the power steering and brakes suddenly malfunctioned. The vehicle was taken to an independent mechanic who diagnosed that the camshaft pulley was faulty and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and the local dealer (quirk kia in brankly, ma) were notified of the failure, but no assistance was…
ODI 11034078
Engine · Steering · Unknown Or Other
I was driving down the road and all of a sudden my cars wouldn't turn the battery light came on and it was acting like it was dying. It happens a bout 5 miles from home and when i got it there i told my husband. He looked at it and told me my harmonic balancer was loose and it looked to have snapped the bolt. Now i cannot drive my vehicle until i can get the broken bolt out and get it fixed. I looked up what to do…
ODI 10905820
Engine · Power Train · Steering
I was driving our 2004 kia sorento with my 3 young children in the car. Driving down a city street at 45 mph the car began to jerk as all the lights flashed on the dashboard. I lost all power, but i was able to cruise to park next to a curb, however the vehicle would not restart. I had it towed to my mechanic. The mechanic found that the crankshaft sprocket, key shaft, damper pulley, and crank bolt all were damaged…
ODI 10883147
Electrical System · Engine · Steering
Was driving down the road at 55 power steering went car lost power lights went crazy car shut down. I almost wrecked harmonic balancer fell into pieces all pulley belts and pin have to be replaced. I just got this car i have a payment on it. Going to cost 1200 to fix. This is on top of it sputtering and spottying. Replace head lights the radio glitches the air bag light is on all the time and if u turn the interior…
ODI 10692846
Power Train · Service Brakes · Steering
While i was driving out of my complex my the lights on the dash came on and it seemed as if i lost my brakes (which i cost to the side road as well as no steering. I had the vehicle towed and i was told that the pulley mounting bolt had broken off inside the crankshaft. *tr
ODI 10639488
Crankcase (Pcv) · Steering
Tl* the contact owns a 2004 kia sorento. The contact stated that the steering wheel seized and excessive forced was required. The failure occurred on several occasions. The dealer replaced the bolts. While driving at various speeds, the bolts fractured from the harmonic balancer. The vehicle was towed to the dealer who indicated that the crank shaft and engine might need to be replaced. The vehicle was not repaired.…
ODI 10630055
Steering
Loss of power assisted steering due to loss of fluid from corroded steel lines between steering rack and steering directional control unit. This is the third incident of corroded steel lines on this vehicle. First was the brake lines then the fuel lines. Previous issues were also reported on this website. *tr
ODI 10555175
Engine · Steering
Traveling a 45mph and crankshaft pulley broke off inside crankshaft sprocket. 3rd instance of same problem. *tr
ODI 10535652
Steering
Driving down road and heard noise and felt like it was loosing power. Pulled over to park the car. Lost power steering and went up a shopping store curb. Lucky that no one was walking or standing there. (pulley, broken bolt from crank and dial pin from crank). *tr
ODI 10515684
Engine · Steering
I was driving the car when i suddenly started hearing rattling noises from the engine. The power steering stopped working and the steering wheel would not turn. Thankfully, i was on a side street with no other traffic. If i had been in traffic or traveling at a higher speed, this would surely have caused a crash. My mechanic says that the crankshaft bolt is sheared off and must be drilled out to be replaced. Kia…
ODI 10498323
Engine · Steering · Unknown Or Other
In this instance, the car failed to start. However, there were several more incidents concerning the same issues. In those instances, the car would suddenly lose power, stall out and if able to be restarted, could be driven with a lag in the engine a short distance before all the dash lights would turn on and the car would lose power steering. In two instances, the power steering was suddenly lost when making a left…
ODI 10716247
Steering
Tl* the contact owns a 2004 kia sorento ex. The contact stated that while driving approximately 15 mph, there was an unexpected loss of power steering. The contact maneuvered the vehicle to a parking lot with difficult in turning the steering wheel. The vehicle was then towed to an independent mechanic who informed the crank shaft bolt fractured. The vehicle was in the process of being repaired.the manufacturer was…
ODI 10484752
Engine · Steering
Tl* the contact owns a 2004 kia sorento. The contact stated that while driving at low speeds, steering became very difficult and the battery, check engine, and brake warning lights illuminated. The vehicle was taken to the dealer where it was found that the catalytic converter and the crank shaft bolt and pin needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not…
ODI 10490701
Engine · Steering
Traveling at 40mph crankshaft bolt broke off inside crankshaft sprocket causing harm balancer and belt to fall off. 2nd instance. *tr
ODI 10535655
Engine · Steering
The crankshaft pulley bolt broke and messed up the steering, i was unable to steer the car. This has happened twice now and continues to be a problem as i'm reading the kia forums. *tr
ODI 10493231
Engine · Steering
Traveling at 40mph crankshaft bolt broke off inside crankshaft sprocket causing harmonic balancer and belt to fall off. Also had to replace a/c comp, water pump and timing belt due to damage. 1st instance. *tr
ODI 10535653
Steering
Tl* the contact owns a 2004 kia sorento. The contact stated while driving 60 mph the power steering failed. The vehicle was taken to the dealer. The dealer stated he used the wrong steering fluid in the vehicle, which caused the failure. The contact emailed the manufacturer and was awaiting a response. The failure mileage was 56,000 and the current mileage was 60,000.
ODI 10462711
Power Train · Steering
We have had 4 instances with the same issue in the fixing the pulley crank shaft. June 30, 08, (recall) october 6, 09, aug 10, 10 and once again sept 18,12. This is the same issue that causes you to loose steering while driving with apparently no warning. I find this extremely troubling as we have a new driver learning with this car. We are lucky to report that there have been no accidents or deaths but i think it…
ODI 10476561