2004 Kia Sorento Engine Problems
- 46
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 46 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 5 indicate fire
What owners report
- power steering · 15 records
- crank shaft · 9 records
- pulley bolt · 7 records
- bolt broke · 7 records
- lost power · 7 records
- crankshaft bolt · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 15 |
| 60–100k mi | 12 |
| 150–400k mi | 9 |
| 1–30k mi | 2 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Engine
Tl* the contact owns a 2004 kia sorento. The contact noticed smoke and flames underneath the vehicle. The fire department extinguished the fire. There were no injuries. The vehicle was not diagnosed or repaired. The failure mileage was 161,000.
Fire reported
ODI 10621292
Engine
While in a fast-food drive-thru line, my car shut down. I immediately tried to restart the car and after several attempts, it tried to turn-over, but it didn't start. I didn't want to flood the engine, so i waited a few minutes. When i tried again, it started right up and i headed straight home thinking i must have some water in my gas because no warning lights came on. After talking with my husband, he agreed with…
ODI 10607127
Engine
Loud crack was heard while driving. Lost power steering. Pin in the crank pulley snapped and belts stopped turning. Car was very difficult to steer and fortunately we were able to get it to the side of the road. This car has a 10 year, 100m mile warranty which expired in september of 2014. Dealer contended that this problem, although part of the engine was not covered. *tr
ODI 10667490
Engine
I was driving down the expressway when the car engine light came on, the power shut down and the power steering stopped working. I had trouble trying to merge over into a safe lane before the car stopped rolling. I did manage restarting the vehicle to move over to the side of the road before it cut off on me again. Once i was safe i restarted the vehicle and let it run a couple of minutes before i was safe to pull…
ODI 10578946
Engine
My daughter was driving on highway @ 55 mph with two children ages 2 and 1 year old in january 14. She heard a loud noise and power steering went out. Scared the[xxx] out of her. It took all of her strength to steer it to the side of the highway.the sorento was towed to repair shop and was told the crankshaft bolt (pulley) broke that drives all the other pulleys including the power steering. Half the bolt was still…
ODI 10565469
Engine
While driving there was a noise from the engine compartment,power steering failedby the grace of god was able to get the vehicle off of the interstate. Looked under the hood and seen the crank shaft pulley and bolt laying on the tie rod under close examination the spring pin was sheared off from the timing chain pulley. The first time took the vehicle to kia of brandon florida , inwhich they said other things were…
1 injury
ODI 10587968
Engine · Steering
Traveling a 45mph and crankshaft pulley broke off inside crankshaft sprocket. 3rd instance of same problem. *tr
ODI 10535652
Engine
Tl* the contact owns a 2004 kia sorento. The contact stated that while driving 40 mph, there was a loud noise as the power steering assist failed. The battery warning light and the parking brake light illuminated. The vehicle was taken to a private mechanic, who stated that the crankshaft detached from the vehicle. The vehicle was not repaired. The failure was reported to the manufacturer. The failure and current…
ODI 10521701
Engine · Steering
I was driving the car when i suddenly started hearing rattling noises from the engine. The power steering stopped working and the steering wheel would not turn. Thankfully, i was on a side street with no other traffic. If i had been in traffic or traveling at a higher speed, this would surely have caused a crash. My mechanic says that the crankshaft bolt is sheared off and must be drilled out to be replaced. Kia…
ODI 10498323
Engine · Power Train
While driving on the highway at 65 mph the crankshaft bolt broke, the timing belt and drive belt came loose. *tr
ODI 10492068
Engine
Tl* the contact owns a 2004 kia sorento. The contact stated that while driving 25 mph, the vehicle lost complete power and all of the warning lights illuminated on the instrument panel. The contact restarted the vehicle and took it to the dealer for inspection where they advised that the crank shaft sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified and advised the contact that the…
ODI 10488817
Engine · Steering · Unknown Or Other
In this instance, the car failed to start. However, there were several more incidents concerning the same issues. In those instances, the car would suddenly lose power, stall out and if able to be restarted, could be driven with a lag in the engine a short distance before all the dash lights would turn on and the car would lose power steering. In two instances, the power steering was suddenly lost when making a left…
ODI 10716247
Engine
Tl* the contact owns a 2004 kia sorento. The contact stated that while starting the vehicle, she heard an abnormal ticking noise as the battery and engine warning lights illuminated. In addition, the power steering assist failed. The vehicle was towed to a private mechanic where it was determined that the vibration dampener had failed. The vehicle was not repaired. The manufacturer was not contacted about the issue.…
ODI 10481180
Engine · Steering
Tl* the contact owns a 2004 kia sorento. The contact stated that while driving at low speeds, steering became very difficult and the battery, check engine, and brake warning lights illuminated. The vehicle was taken to the dealer where it was found that the catalytic converter and the crank shaft bolt and pin needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not…
ODI 10490701
Engine · Steering
Traveling at 40mph crankshaft bolt broke off inside crankshaft sprocket causing harm balancer and belt to fall off. 2nd instance. *tr
ODI 10535655
Engine · Steering
The crankshaft pulley bolt broke and messed up the steering, i was unable to steer the car. This has happened twice now and continues to be a problem as i'm reading the kia forums. *tr
ODI 10493231
Engine · Steering
Traveling at 40mph crankshaft bolt broke off inside crankshaft sprocket causing harmonic balancer and belt to fall off. Also had to replace a/c comp, water pump and timing belt due to damage. 1st instance. *tr
ODI 10535653
Engine
@ 62,894 miles: driving from gas station to home less than 1 mile away, engine made noise and started running rough. Parked car overnight, then drove about 3 miles to closest repair shop. Diagnosed as sheered off crankshaft pin/bolt. Repaired under exten
ODI 10576741
Engine · Power Train
I had the vehicle in the dealership just below 100,000 miles. They didn't bother to tell me the transmission control module was messed up and needed replaced. This seems to be an issue with several people. And then to find out this is a dealer only part and over 900.00! I think this was poor customer service and they should've known something was wrong. The gear shift wasn't sitting in drive and not shifting…
ODI 10493232
Engine
They had a recall and a lawsuit on the kia for the pulley bolt keeps breaking and i never got a notice and mine keeps breaking and kia won't do anything about it.
ODI 11183151
Engine
Harmonic balancer pulley bolt broke. Very bad design. Driving down the road it broke off causing loss of power steering. Bolt snapped off inside crankshaft.
ODI 10903528