2011 Kia Sorento Unknown Or Other Problems
- 154
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 154 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 5 indicate fire
What owners report
- side door · 35 records
- open outside · 33 records
- door open · 31 records
- passenger door · 16 records
- open door · 16 records
- open inside · 14 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 41 |
| 100–150k mi | 32 |
| 30–60k mi | 14 |
| 1–30k mi | 11 |
| 150–400k mi | 10 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
THE DRIVER'S DOOR DOES NOT OPEN FROM THE OUTSIDE
ODI 11163990
Unknown Or Other
Front passenger door cannot be opened from the outside it can only be opened from inside the car
ODI 11155772
Unknown Or Other
I saw on news media about the kia sorento vehicle's catching on fire while driving now this concerns me because i have children in my car 24/7 and i do travel out of state to visit family. Why has there been no mention or recalls on this problem? I feel as though i'm driving a ticking time bomb.
ODI 11152796
Unknown Or Other
On the morning of november 13, 2018, myself, my daughter and son n law went to leave her home and my kia sorento didnt want to start, when it finally did start we were about 45 minutes into our travel and pulled off at a rest area, shut the car off, and there was this awful burning smell, kinda smelled like rubber to us. We let car cool off and began our travelling. There had been several previous times before this…
ODI 11151807
Unknown Or Other
HORN STOPPED WORKING.
ODI 11166781
Air Bags · Unknown Or Other
Air bag light has been on for about a year, dealership did not know how to fix problem and told me it was a part of a recall issue but was never fixed. Last month my engine locked up on me while driving on highway, upon my husband and police getting there to assist, i was informed that there was no oil in my reservoir, my husband bought oil only to return and notice that drain plug was not in place, engine is burnt…
ODI 11155935
Air Bags · Electrical System · Unknown Or Other
Air bag light has come on and will not go off. All of the controls on the steering wheel have stopped working, and the fuel door button has also stopped working.
ODI 11265789
Service Brakes · Unknown Or Other
We have replaced the brakes several times and the calipers as well. Now we are having issues again with them. We see that there has been a recall for this issue. This happened in 2017, 2018, and now again in 2019. Two out of four of our doors will not open from the outside, we see there is also a recall for this issue. Please advise us how we go about getting these recalls for our vehicle as we are tired of putting…
ODI 11279278
Unknown Or Other
I was driving on the highway going straight without any obstructions (bridge, etc.) in sight. Without warning the front sunroof of my car exploded, shattering the glass. No debris hit the car to cause the damage. There was no change in temperature throughout the day to cause temperature stress on the glass. It exploded without cause. Had the cloth cover not been covering it at that moment, the glass would have…
ODI 11130973
Body · Engine · Unknown Or Other
Motor mounts are broke. I need to replace 3 of them. This isn't normal at all. The car has never been wrecked. The paint keeps peeling off. I repainted 1 x on an area, kia is aware. I took to them and they said kia wasn't responsible (but , i disagree). I paid over 30,000 for this kia.. , body shop couldn't guarantee due to the paint job kia did on my automobile. Now the paint is peeling on other spots.
ODI 11141840
Unknown Or Other
I am issuing a complaint because there are tons of reports about my make/model catching fire and steering issues. I do not feel safe driving my car, especially with my son in the car with me. Something needs to be done, or these cars need to be discontinued!
ODI 11128799
Unknown Or Other
The backup camera started to become distorted then completely stopped working
ODI 11140510
Unknown Or Other
Towed a boat in july of 2018, stopped at a store and the car would not allow me to put car in park, had to look at owner manual to find out had to push a little button by the parking gear for it to shift into park or drive. After we unhooked boat went back to working normal.
ODI 11221436
Unknown Or Other
Door will not open! This is unacceptable in an emergency situation, it is clearly a known issue on these vehicles. It will not open from the outside and if you had the child lock engaged, it will not open from the inside either. Fortunately i did not have the child lock engaged so i can still open the door from the inside, but now that i know it's a common issue i'm afraid it will happen on my other doors and i do…
ODI 11123563
Unknown Or Other
Passenger door on drivers side wont open from the outside
ODI 11109763
Unknown Or Other
Rear sunroof suddenly exploded while driving on i5 near everett, wa. Did not see any trucks or obvious source of flying debris. Upon examination later glass was bulged outward. With a 6 inch hole missing. The interior sun shield kept glass from entering the car over our granddaughter.
ODI 11101109
Air Bags · Engine · Unknown Or Other
First it started with drivers door not working. I can't get in the driver door because the handle doesn't work. So i have been crawling thru the passenger door to get in the car. But now i can't do that because the passenger door won't open from the outside either. You pull on the door handle and it does nothing. What if there were a fire and i was in the car and someone ran up to get me out they would not be able…
ODI 11243348
Unknown Or Other
Drivers back side door locks and will not reopen. This is a safety hazard when you have children. I have children that go in the back seat and only one working back door if there was an accident or emergency i cannot get to my kids in time. My lobster work in one day and the next day when i went out to open the door it would no longer open. The children's safety system was engaged on the door so that my son cannot…
ODI 11217425
Unknown Or Other
Bought the car used in 2013 and since i've had the car makes a knocking noise when stopped. It's not all the time, but most if the time. I asked the mechanic at the dealership about it and he said it was normal and going to get louder which it has, but gave no explanation as to what it was or why it was happening.
ODI 11098217
Unknown Or Other
I WANT TO KNOW IF THEIR ANY RECALL
ODI 11098235
Air Bags · Power Train · Unknown Or Other
Car shifter is not engaging and disengaging resulting in not being able to place car in park. This issues was a recall before however; the fix didn't resolve the problem and kia has not offered a new fix. Also, air bag light still illuminating after recall fix. Again kia refuse to fix and issue could cause air bag not to deploy in an accident. Also, back rear passenger door won't open from the inside or outside.
ODI 11096981
Unknown Or Other
The panoramic sunroof apparently exploded when the car was parked. The was a circle about 3' around the car with small pieces of glass, glass over the entire vehicle, metal pieces from he sunroof were on the hood and windshield, the headliner was ripped from the ceiling with a large hole ripped out of the middle and pieces of glass were piled throughout the interior. The car had been parked one day. No one witnessed…
ODI 11092147
Unknown Or Other
3 doors the front passenger and the two back passenger doors will not open from the outside.the door latches are broke. They replaced the inside latches because of the chrome coming off well it is cutting hands again less than a year later the chrome is coming off again. This seems t be a growing problem with sorentos. This is a safety issue that will cause your car to fail inspection. Kia has wekll over 100…
ODI 11085109
Unknown Or Other
Was involved in a car fire that was a total loss of the car. It was my daughter, myself and 4 dogs heading to see my dad in wiggins,colorado. If need my daughter has photos of the car fire as well as videos.
Fire reported
ODI 11142449
Electrical System · Unknown Or Other
Vehicle was statiomary and not on. Started smoking from dash and smoke coming out door, caught on fire went up to the roof and across to the passenger seat. When fire department came they had to cut open the hood, car randomly started while on fire to unhook the battery.
Fire reported
ODI 11101961