2011 Kia Sorento Unknown Or Other Problems
- 154
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 154 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 5 indicate fire
What owners report
- side door · 35 records
- open outside · 33 records
- door open · 31 records
- passenger door · 16 records
- open door · 16 records
- open inside · 14 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 41 |
| 100–150k mi | 32 |
| 30–60k mi | 14 |
| 1–30k mi | 11 |
| 150–400k mi | 10 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
I now have 3 out of 4 doors that can not be opened from the outside. The only door that can be opened is the right rear door. Kia says they do not have an issue with them when there obviously is one. The estimated repair cost from dealer is $400 a piece. That is criminal.
ODI 10810446
Unknown Or Other
Nhtsa recall number: 15v-626 recall date: november 6, 2015 failed to contact me about this recall.
ODI 10895781
Unknown Or Other
Passenger door will not open from the inside or outside. Dealer said it is not a recall and it is not under warranty. Originally they said it would cost $500.00 to take the door apart and fix the problem, but ended by saying they would discount the cost down to $150.00. Don't know if this is true yet because i am waiting on the part, but i am angry because i have never had a car do this before. It is obviously a…
ODI 10789741
Unknown Or Other
Driver's side door will not open - opens fine from the inside but not the outside. Door latch is not broken - just stopped opening the door. Apparently this is not an isolated event - many folks having the same safety issue. Some owner's with multiple doors having this issue although it seems the driver side is the most common. I would take a photo but again, the lock looks fine and is not broken. Just stopped…
ODI 10787822
Unknown Or Other
My driver side door will not open from the outside, it does open on the inside so i have to leave my window down all the time so i don't have to climb in from the passenger side due to back issues
ODI 10823423
Unknown Or Other
The driver's side door will not open from the outside. There is no damage to the handle, and there was no incident to cause it to break and not open. Apparently the door lock actuator (inside the door compartment) is broken. Sounds like a common complaint.
ODI 10759273
Unknown Or Other
Takata recall front passager door can not open from outside and passger side door on driver side can not open from outside or inside. This is very dangerous if anyone of the passagers need to get out for what ever the reason in an emergency. How can you buy a car and not be able to get in or out of it. Please this needs to be fixed and not at my expence.
ODI 10875749
Unknown Or Other · Wheels
Vibration, knocking and thumbing noise in the rear passenger's side and both front wheels. Dealer verified thumbing noise as left lower ball joint was loose,replaced both ball joint. Vibration, knocking and thumbing noise continues. Returned to dealer. Dealer replaced rear motor mount. Problems still remains. I phoned dealer, stating vibration, knocking and thumbing still remains including additional problems. In…
ODI 10762800
Unknown Or Other
My back door will not open from the inside or outside and is a common problem in the kia sorento model. Replacing the handles will not fix the problem as the dealer must pull apart the entire door panel. A third party body shop was not able to fix the problem. Not being able to exit a vehicle, and not knowing if other doors will be affected in the future, is a safety hazard for me and my children.
ODI 10807869
Body · Unknown Or Other
The driver's side back door would not open from the outside. Only the inside. Now a few days later, the driver's door is doing the same thing. Not opening from the outside, only the inside.
ODI 10724816
Unknown Or Other
I was in the process of pulling the handle of the door and the handle snapped clean off the door. It made it very difficult to reach my son because the doors child safety lock was activated.
ODI 10717870
Unknown Or Other
My exterior driver door will not open from the outside! However works fine from the inside. I took it to a kia dealer and they wanted to charge me over $100 to diagnose the problem but not fix it! I read other post below are having the same problem. I'm going to piggy off what others stated, and say this should not be happening on a 2011. I'm already looking into trading my car in! A few months ago my rear passenger…
ODI 10717295
Body · Unknown Or Other
Drivers side exterior door handle does not open the door, interior handle works fine. *tr
ODI 10705755
Body · Unknown Or Other
Can't open doors using exterior handles on 3 of the four doors, only able to open from inside. Locks work fine. The three doors that don't work are the driver door, front passenger, and rear door on driver side. This suv is only 4 years old. This should not be happening on a vehicle less than 5 years old.
ODI 10715478
Unknown Or Other
I have experienced several problems with the 2011 kia sorento. The left driver?s door had lock malfunctions and now the right door is doing the same thing not allowing passengers to open the door. I have taken the vehicle in several times with concerns of a knocking sound on the right front. I think the right shock absorber on the vehicle is gone, but the service technician indicates that they can?t hear anything…
ODI 10669460
Electrical System · Exterior Lighting · Unknown Or Other
The interior dome light quit working took to a mechanic, he looked into the wiring harness and said that all the wires had melted together. This problem could affect all the electrical parts of the truck. Also of note is that the truck indicator light showing that the truck is open, even when its not. So far no fire has started. Cost to fix per the mechanic is over $1000, or more.
ODI 10717399
Unknown Or Other
I was driving my 2011 kia sorento on the expressway doing 75 mph when i heard a loud explosion. I thought someone's engine exploded, but then i saw glass flying behind my car and heard a loud windy whooshing above me. I realized it was my panoramic sunroof. Thankfully my sunshade was closed and no glass fell on me. I was in the middle of a bad neighborhood and didn't feel safe pulling over so i drove to the first…
ODI 10655203
Unknown Or Other
AC EVAPORATOR REPLACEMENT
ODI 10918483
Unknown Or Other
Driver's side door handle just stopped working one day. It can be opened from the inside, but not the outside. This is a safety hazard in relation to if there is an accident and i cannot get myself free, no one from the outside can get me out either. This is not the first report of a door handle not working on this brand of suv model.
ODI 10731270
Unknown Or Other
A bang/thud happens when gas is applied. Sound appears to be coming from left front engine area. Customer service rep rode with me back in 2013, heard sound, but later stated it was "normal". Invoice states no problem found. The car was recently taken back to the same dealership for the same issue, only its louder now, with no solution. I am getting more frustrated. There is clearly something wrong with this…
ODI 10733451
Unknown Or Other
When i press on or let off of the brake there is a popping noise. My ex also has a 2012 sorento and hers does the same.
ODI 10554198
Air Bags · Electrical System · Unknown Or Other
I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. Then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. Shifting to park or drive isn't catching all the time, and door locks click open & close randomly. I do not feel safe driving my car.
ODI 10925588
Unknown Or Other
The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission. I am getting the same but the kia dealers are telling me that there is not a recall on my vehicle as mine is…
ODI 10455833
Electrical System · Unknown Or Other
Car will not start with key or remotely control. After car sits for a time, several hours or days, it may start. Car has shut off by itself and will not start ... Had to be towed several times. Seems to have a computer system malfunction that dealer cannot repair.
ODI 10453345
Body · Unknown Or Other
Driving home on rainy day when sunroof shattered out of nowhere. Did not run off the road nor did i hear anything hit the vehicle. I heard one loud pop and noticed sunroof visor sagging significantly. Cannot prove something didn't hit it, but did not find any evidence of something hitting the sunroof. Contacted kia to see if any other cases had been reported with kia representative stating that she did not believe…
ODI 10432904