2011 Kia Sorento Unknown Or Other Problems
- 154
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 154 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 5 indicate fire
What owners report
- side door · 35 records
- open outside · 33 records
- door open · 31 records
- passenger door · 16 records
- open door · 16 records
- open inside · 14 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 41 |
| 100–150k mi | 32 |
| 30–60k mi | 14 |
| 1–30k mi | 11 |
| 150–400k mi | 10 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Unknown Or Other
Takata recall kia sorento 2011 my driver side and back passenger doors don't open from the outside when not in motion or in motion. My air bag light is on as well. I called kia and they want to charge me $500.00 dollars for a diagnostic because i am over my warranty. I tried contacting the kia's headquarter and all i get is a recording. This illegal and its extremely dangerous if i get into a car accident. I have…
ODI 10870901
Unknown Or Other
My drivers side door won't open from the outside. I can hear it when it lock and unlock but it will not open. I tried to use the key and it still would not open. I have to go around to the passenger side door and open it from the inside. This really worries me. The "what if" is concerning. To me, this is a safety concern if i am in an accident and the emergency persons can not get my door open to go me out. Or to…
ODI 10870605
Unknown Or Other
The drivers door would not open. Now the drivers side, passenger door won't open from outside and inside. Posing a hazard, because first responders will not be able to open the door due to a reoccuring defect. Many other consumers report this in blogs and forums so this is kia's problem to fix and make a recall.
ODI 10870413
Electrical System · Unknown Or Other
Drivers side door on 2011 kia sorento will not open from the outside. Inside still works, can hear lock/un-lock but seems like outside latch is stuck in the lock position. Have to either crawl through the car or reach in the window and open from inside. Still have extended warranty on car (82,000 miles) but was still going to cost me $200 to fix it. Why am i paying $200 to fix a handle on a car that is well under…
ODI 10874479
Unknown Or Other
The drivers door would not open from outside. This accrued when i return to my car in half an hour. This is posing a hazard due to inability of first respondents to open door, if this happens again. I had my kia dealer repair it. It did not fall under any warranty, the failure millage 99,000. However, due to many complains of this exact problem from other owners, i think kia should be responsible for replacing…
ODI 10871031
Air Bags · Unknown Or Other
Both doors locked on left side. Can not enter care on left side. Running or not. I'm locked out. Air bag light has been on while under warranty at time i ask them to fix it. Still not fixed.
ODI 10934471
Body · Unknown Or Other
I have had several issues with the doors. It started with my front drivers door and now it is the back passenger door. You cannot open the door from the outside and you have to take the door apart to fix it. However, i can't open my back door at all because my child safety lock is on, so i cannot open it from the inside like i do with my drivers door. I am unable to get my kids in or out of the car, without having…
ODI 10865606
Unknown Or Other
Rear driver side door will not open from inside or outside. This is a 2011 kia sorento with 70,000 miles
ODI 10865238
Unknown Or Other
Subject: kia sorento 2011 door latch problem comments: when my 2011 kia sorento driver's door latch could not be opened from the outside (but works using the inside latch), i at first thought it was an unusual problem, probably a broken plastic part or a bent rod, etc. But after researching this problem on the internet, i see there are hundreds of owners who have had the same problem, some one door at a time until…
ODI 10864037
Unknown Or Other
One of the 2011 kia sorento door handles not working since 09/11/2015 and now the other driver side door handle stopped working since 04/18/2015. This is really frustrating, as i could open the door from inside but not from outside. I have two small kids, one infant and one 5 year old and i have to sneak one of them into the other door to open my driver side door. I am really frightened if what will happen if the…
ODI 10861734
Unknown Or Other
A couple of months ago the passanger side door gave out, i can't open it from the outside, closely after the back driver side door did same thing . Now today my drivers side door and trunk won't open . I have one door that opens from the outside , i have to climb over or leave a window open to get into my car. Why hasn't there been a recall , this is so unsafe for us and our children. I loved my kia now i'm starting…
ODI 10854686
Body · Unknown Or Other
All power doors are unlocked, but front driver side door can not be opened from outside. It can be opened from inside. Door handle, door latch and actuator seems working ok. It is a safety concern as door cannot be opened from outside even as doors are unclocked.
ODI 10854405
Unknown Or Other
Driver's door on 2011 kia sorento will not open from the outside. This is a safety issue should the driver become incapacitated. This is a well known and documented problem that kia refuses to address with a recall of its defective product.
ODI 10872587
Unknown Or Other
Purchased a kia certified used 2011 sorento with only 49,000 miles. After 2 months today went to the garage to get in the car and the driver door handle no longer works from the outside. Apparently this is common based on the complaints. Am taking it to the dealer in a few days to see if they can address this issue.
ODI 10854142
Unknown Or Other
Air conditioner makes a clicking noise when put on max. It will eventually stop, but it does it everytime i turn on the a/c or change from max to another setting and then back to max.
ODI 10892746
Unknown Or Other
Went to get in my kia and driver side door won't open from the outside.. This also happens with my gas door...my driver door only opens from inside!!!!!!!!!'!!!!!!!!!!
ODI 10850899
Unknown Or Other
Doors will not open both front passenger door and driver side rear door will not open from the outside. These defective doors would make it difficult to rescue people in a emergency.
ODI 10850512
Unknown Or Other
Door actuator in passenger front is not working. The door does not unlock or open from the outside. Apparently this is a wide spread issue among 2011 kia sorenta owner due to plastic parts. I don't understand why this is not a safety issue. If i am in an accident and paramedics would like to retrieve the person from the passenger seat they wouldn't be able to access unless they break the window.
ODI 10881216
Unknown Or Other
The driver side door will not open from the outside, i feel that this is a safety concern if i were in a wreck & they wouldn't be able to get a person out due to the door not being able to open from the outside.
ODI 10838944
Engine · Unknown Or Other
On 1-31-16 heard a pinging noise on the highway; then the car stalled at the exit light; started it again and loud bang blow a rod after getting back on the highway to drive it to a shop. Died on the side of the highway and had to have it towed to kia in auburn wa. Kia stated they will not fix under the warranty because the wrong oil filter was installed and i didn't provide proper maintenance; which i took it in…
ODI 10836400
Unknown Or Other
The driver's side door will not open from the outside. This happened while the car was stationary. I got out of the car in a parking lot and the door was working fine. Came back 5 minutes later and it no longer works. Same issue with the rear driver's side door. Cannot open it from the outside or the inside since the child safety lock is engaged. It is incredibly unsafe to not be able to get into the car in an…
ODI 10822485
Unknown Or Other
I have recently submitted a complaint about the doors of my vehicle. I called kia of america spoke to consumer affairs rep. As we are going back and forth about the safety issues. I went to the dealer today he set it up. Both door latches are broken. They were unable to do one of the recalls because but, all sorento owners must call them to get this fixed. I am out of warranty for everything this is a kia problem…
ODI 10846258
Seats · Unknown Or Other
When out to my kia and i hit the unlock button. Attempted to open the front passenger door. Didn't open, so i hit the unlock again, still wouldn't open. So i walked around and opened the drivers side and reached over, the door opened. This is the first time for this door. But i've had this happen to me to the rear drive side door and had to have the door handle replaced. The kia was sitting in the driveway not…
ODI 10819600
Body · Unknown Or Other
Door locks will not open front doors. Driving snow and rain, i have to get in the back seat climb over to open front doors. The key does not work either. I find it hard to feel safe in this vehicle if i get into an accident you can not open door from outside. When this happened two children in car safety locks on., close my door to assist them out can't get back into vehicle. Remote will not activate locks key will…
ODI 10825077
Unknown Or Other
Drivers door won't open from the outside. Had issue fixed 2.5 years ago at 55000 miles under warranty. Issue kept reoccurring intermittently until now where it just won't open.
ODI 10820518