2011 Kia Sorento Door Problems
- 27
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 27 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- failure mileage · 18 records
- side door · 12 records
- notified failure · 11 records
- passenger door · 9 records
- door handle · 9 records
- failure failure · 9 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 14 |
| 100–150k mi | 5 |
| 1–30k mi | 3 |
| 30–60k mi | 2 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Door
Tl* the contact owns a 2011 kia sorento. The contact stated that the front passenger door could not be opened from outside of the vehicle. The contact took the vehicle to an independent mechanic, but they were unable to assist. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 97,400.
ODI 11287972
Door
Tl* the contact owns a 2011 kia sorento. While attempting to retrieve some packages from the rear seat of the vehicle, the exterior handle was pulled and a piece of the handle assembly detached. The contact also stated that the same failure occurred to the rear passenger door. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired.…
ODI 11130255
Door · Latches/Locks/Linkages
Tl* the contact owns a 2011 kia sorento. The contact was unable to open the doors from outside the vehicle. The dealer (billion auto kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 138,000.
ODI 11096526
Body · Door
Tl* the contact owns a 2011 kia sorento. The contact stated that the door handle was loose. The contact took the vehicle to kia of greenville ([redacted], greenville, sc)where the front driver and passenger door handles were replaced per a customer satisfaction campaign. The vehicle was repaired; however, the rear passenger door handle experienced the same issue. The manufacturer was not notified of the failures.…
ODI 11046500
Door
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear passenger door handle fractured. The vehicle was scheduled to be taken to an unknown dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
ODI 11001767
Door
Tl* the contact owns a 2011 kia sorento. The contact stated that both front and rear driver and passenger side door handles failed to operate from outside of the vehicle. As a result, the contact was only able to enter the vehicle through an open window with the inside handle. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuators and door handles needed to be replaced. The…
ODI 10968953
Door · Electrical System
Driver side door on my 2011 kia sorento stopped working yesterday,. Would not open by remote or key. I had to climb in and crawl over to drivers door to get into car. This is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding. If i was pinned in my car going under water and no one could open the door by any means then i would drown. Just how…
ODI 10945879
Door · Latches/Locks/Linkages
On 1/16/2017 i went to a dr appointment. When i came out i unlocked the car and the outside handle on the driver's side door wouldn't work. The door was unlocked but the handle would not work. I had to go into the car from the passenger side and climb over to open the door from the inside. This was not easy as i am a short 67 year old woman. Took the car into a mechanic and he had to order the entire latch assembly…
ODI 10946537
Door · Electrical System
I have been having problems with my driver door and passenger door opening from the outside. I have to open the back door to get in to the front. This has been going on for over 3 years. I've spoken to the dealer ship place where i got the car from, and they informed me it was nothing they could do about it. I also took it to the kia dealership and they told me it's not a recall or anything can do about it unless i…
ODI 10885343
Door
Tl* the contact owns a 2011 kia sorento. While the vehicle was parked, the rear doors failed to open. The mechanic stated that the rear door panel was warped and needed replacement. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 90,000.
ODI 10872759
Door
Tl* the contact owns a 2011 kia sorento. The contact stated that the driver side exterior door handle fractured without warning. As a result, the door only opened from the inside. The vehicle was taken to a dealer, but the cause of the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,900.
ODI 10873301
Door · Latches/Locks/Linkages
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side door would not open from the outside. There were no warning indicators illuminated. The dealer diagnosed that the door lock would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The vin was invalid. The failure mileage was 95,000. Updated 01/23/2017*ct updated 7/10/18*jb
ODI 10927639
Door · Latches/Locks/Linkages
Tl* the contact owns a 2011 kia sorento. The contact stated that the front and rear driver side doors locked and failed to open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000.
ODI 10865858
Door
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side door did not open without warning. The vehicle was taken to a local dealer where it was diagnosed that a practice piece fell off and needed to be replaced. The manufacturer was not notified of the failure. The failure was not remedied. The failure mileage was 92,000.
ODI 10863942
Door
Tl* the contact owns a 2011 kia sorento. While attempting to open the doors, the front passenger side door failed to unlock form the outside electronically. The vehicle was taken to a dealer, but the contact was unsure about what part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000. The vin was unavailable.
ODI 10838206
Door
Tl* the contact owns a 2011 kia sorento. While entering the driver side of the vehicle, the door failed to open. The vehicle was taken to a dealer where it was diagnosed that the bar on the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.
ODI 10811382
Door · Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the chrome on the door handle was peeling and caused a passenger to sustain cuts to the hand when attempting to open the door. It was unknown which door handle experienced the failure. The vehicle was not diagnosed or repaired. The failure mileage was 88,200. The consumer stated the defective door handle, was on the driver's side rear passenger door.…
1 injury
ODI 10762687
Door
Tl* the contact owns a 2011 kia sorenta. The contact stated that the rear driver side door would not open from outside the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was a cosmetic failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,940.
ODI 10855087
Door
Tl* the contact owns a 2011 kia sorento. The contact stated that the front driver side door failed to open. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
ODI 10725625
Door · Electrical System
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,050.
ODI 10731560
Door
Tl* the contact owns a 2011 kia sorento. While parked, the contact attempted to open the rear driver side door, but it would not open due to the door panel becoming warped from the outside heat. The failure recurred on multiple occasions. The vehicle was repaired, but the details were unknown. The manufacturer was notified of the failure. The failure mileage was 95,000.
ODI 10724075
Door · Power Window Devices And Controls
I have had several issues with my kia sorento beginning in 2013 two of my doors in the car would not open from the outside only the inside. The doors was the front passenger side and the rear driver side. The most recent door that i am experiencing problems with is the front passenger side. I can not open the door from the outside only the inside. I have also experienced issues with my power windows. Last year the…
ODI 10690310
Door
Not able to open back doors one week apart from outside. *js
ODI 10661491
Door · Equipment Adaptive/Mobility
Drivers side door could not be opened from the outside. It would only open from inside the car. When this issue is googled i realize this is a common kia problem. *tr
ODI 10628975
Door
Doors will not open from outside and the gas door want open. It started with the passenger door then the back driver door and now driver door. Safety issue when children is stranded in car and parent cant get in. *tr
ODI 10592652