2011 Kia Sorento Suspension Problems
- 38
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 38 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- pulling right · 4 records
- ball joint · 4 records
- coil spring · 4 records
- front strut · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 16 |
| 100–150k mi | 7 |
| 60–100k mi | 3 |
| 30–60k mi | 3 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension
Tl* the contact owns a 2011 kia sorento. The contact was driving approximately 25-35 mph when he heard a loud, wining noise. The vehicle was taken to the dealer where they were unable to diagnose the failure. The manufacturer was contacted and advised the contact to continue driving the vehicle and if the noise became more prominent, then they would buy back the vehicle at full cost. The vehicle had not been…
ODI 10448308
Suspension
I bought my 2011 sorento sx awd 2 months ago and have had nothing but problems with it. The dealer has aligned the car 3 times for pulling to the right, it still does it. My biggest issue is the vibration and groan sound i get when driving at 57mph. The sound is a resonating and annoying sound which goes up and down and seems to subside after 60mph and get bad again at 80mph. The dealer has balanced the new tires 3…
ODI 10445642
Electrical System · Power Train · Suspension
This is my wife's vehicle, but given the issue she is afraid to drive it..... Driving up hill with my foot on the gas pedal at 50 mph. My vehicle lost power ( as if i slammed on the brake ) my body went forward and was stopped by the seatbelt. My head whipped downward. Then the vehicle surged forward. My head and body slapped back into the seat. It was so abrupt and violently. It will scare you to death. This has…
ODI 10483167
Suspension
I have taken my 2011 kia sorento in 3 or 4 times to see if they can find out what is wrong with the suspension. They did a visual inspection and said all looks good. They have refused to do anything to my vehicle. The mechanic agreed with me, on the rough ride. The vehicle bounces all over the road. Kia did change the suspension in oct of 2011 on all new sorentos. Which tells me they know there is a problem with the…
ODI 10443949
Power Train · Suspension
While traveling down the road the axle and transmission suddenly went out. This caused vehicle to come to a sudden abrupt stop. This could have caused a fatal accident if traveling at a higher rate of speed or on an interstate. When the problem occurred, you had no power to the vehicle and it could not even coast to the side of the road. Dealer stated it was due to a manufacturers defect caused by a bolt from the…
ODI 10388108
Accelerator Pedal · Electrical · Engine · Interior Lighting · Power Train · Service Brakes, Hydraulic · Suspension
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgw the consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt. There were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated. The vehicle also pulled to the…
ODI 10380656
Steering · Suspension
I purchased a 2011 sorento ex in 2/2010. I was told at the time that the steering, when it pulled to the right, was normal for this type of suspension. I dealt with it for a long time. Then, i noticed one day a loud clanking noise coming from the back of the vehicle. I brought it in right away, and they told me that my rear shock went out on the right side and the back leftside was almost gone as well. So, they…
ODI 10381139
Service Brakes, Hydraulic · Steering · Suspension
I recently purchased a 2011 kia sorento 4 cyl. And just after one day of ownership noticed that the car was pulling to the right. I immediately took it back to the dealership with only 150 miles on it. They said it was the alignment and did a test on it and after the test the car pulled to the left. The steering wheel is also off center, like many others have reported. I have taken it back once more and this time…
ODI 10374930
Power Train · Steering · Suspension
Front strut failure at 3k miles. Car randomly has a loud metallic clunk sound when starting, sometimes the car will surge/jump forward when starting (while the car is in park, parking brake on and foot on brake). The transmission shifter gets stuck in park and does not release, with great effort releasing from park(car made loud metallic clank sound and surged/jumped in reverse). I'm afraid to park too close to…
ODI 10376110
Steering · Suspension
2011 kia sorento v6 has spring coil issues. Our brand new sorento kept pulling to the right. Making it difficult to drive. No injuries as of yet. The coils are on back order due to so many complaints. Not a word from kia motors. *tr
ODI 10348589
Suspension
Tl* the contact owns a 2011 kia sorrento. The contact stated when driving on uneven road surfaces, the vehicle would exhibit an abnormal wobbling sound similar to driving on a flat tire. The dealer was able to duplicate the failure but was unable to determine the cause or provide a remedy. The manufacturer advised that the failure was under investigation but did not provide any further assistance. The failure…
ODI 10346058
Suspension
Update to complaint of 6-2-2010: since my original filing, i have had a total of 5 alignments, 1 steering wheel straightening, 1 tightening of alignment specs, a front tire switch; also 4 new tires with spin balance were put on the suv by kia. I have given up on kia being able to correct the suv drifting to the right. The new tires did help somewhat, but mostly they gave it a better ride. Took sorento in on…
ODI 10436918
Suspension
2011 kia sorento 4-cyl ex alignment issue: purchased auto 3/27/10 and noticed the next day that the car drifts to the right. Was told to wait 30 days (or 1000 miles) for break-in period. The dealership did an alignment on 5/5/10; they then straightened the steering wheel on 5/6/10; and tightened the specs on 5/7/10. They could not fix the problem. I took it to another kia dealership in akron on 5/19/10, and they…
ODI 10334297