1. Kia Sorento
  2. Problems
  3. 2011
  4. Suspension

2011 Kia Sorento Suspension Problems

38
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 38 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • pulling right · 4 records
  • ball joint · 4 records
  • coil spring · 4 records
  • front strut · 4 records

Mileage in stored records

BandRecords
1–30k mi16
100–150k mi7
60–100k mi3
30–60k mi3
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 2, 2019 · 106,000 miles

    Engine · Power Train · Suspension

    Transmission problems like not getting into gear or jerking when shifting and engine seem to loose power or not have enough also there is a noise the a/c making a rattling noise and vibrating .

    ODI 11252733

  • July 27, 2019 · 20 miles

    Electrical System · Service Brakes · Suspension

    Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today i was stuck 3.5hrs.horrible please help my sorento is loved by me. No one contacted…

    ODI 11235305

  • July 2, 2019 · 117,000 miles

    Steering · Suspension · Wheels

    First issue began when car started pulling to right when going around corners on highway. Took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. Ball joint rusted out so bad it crumbled to pieces when tire was taken off. Not out of shop for even a full day when the car started pulling again. This time it was a hard pull to the right while going straight…

    ODI 11229624

  • April 2, 2019 · 65,311 miles

    Air Bags · Suspension

    The air bag light came on yesterday...and suspension while drying trials you over in left lane if you hit a bump

    ODI 11193642

  • February 1, 2019

    Service Brakes · Suspension · Vehicle Speed Control

    My kia sorento 2011. My problem is that my car started acting different. Every time i turn it makes a noise. I got the ball joint done. The right site. Also i got the strut done . I was told that i need new strut again. .went i drive it sound like if the car gonna fall apart.

    ODI 11194850

  • January 5, 2019 · 54,640 miles

    Suspension · Unknown Or Other

    Loud noise coming from right front wheel while vehicle driving on highway and once vehicle is in park on side of road. No inducator lights lights show in dash.

    ODI 11165362

  • December 16, 2018 · 170,000 miles

    Service Brakes · Suspension · Wheels

    While diving down the road, the rear passenger side gear box shattered.

    ODI 11162773

  • November 15, 2018 · 98,000 miles

    Body · Electrical System · Suspension

    My driver side door will not open from the outside. I have two small children and i'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.

    ODI 11255466

  • May 1, 2018 · 116,000 miles

    Electronic Stability Control · Suspension

    Pulls to 1 direction when braking and driving. Sounds of axel or suspension in motion started on city streets now on highway

    ODI 11124718

  • April 21, 2018 · 800,000 miles

    Suspension

    I made a appointment for kia service complaining that the front and rear suspention r making a noise. Kia replace the front right side ball joints and said the rear and left front suspention are working fine the car still sounds very loud when going over bumps.

    ODI 11089312

  • March 1, 2018 · 150,000 miles

    Suspension

    Loud clanking noise in front driver side tire/suspension area when going over bumps new tires, and alignment, new shocks and struts, a frame bushing and sway bar replaced as well, clanking noise remains.

    ODI 11081033

  • December 29, 2017 · 111,846 miles

    Suspension

    Coil spring from front strut on 2011 sorento broke in three places while in motion in the city (driving straight) at a speed of approximately 20 km/hr and pierced side wall of tire on driver side. No injuries but very dangerous indeed.

    ODI 11061201

  • December 14, 2017 · 127,000 miles

    Suspension

    Coil spring from front strut on 2011 sorento broke and left piece of spring on ground, causing a major safety hazard. Spring can cut tire side wall and cause a crash with major injuries/damage to passengers, driver, and vehicle.

    ODI 11055043

  • September 15, 2017 · 76,939 miles

    Suspension

    Sway bar failure the vehicle has a "knocking noise" when traveling over slight bumps and corning. Upon inspection, the sway bar (stabilizer link bar) is loose and in need of replacement. This is a routine issue with the kia vehicles however even after replacement the issue returns. The sway bar (stabilizer link bar) is part of the suspension system which helps reduce body roll of a vehicle during fast corning and…

    ODI 11030272

  • March 20, 2017 · 168,000 miles

    Suspension · Wheels

    All of the kia sorrento 2011 suspension struts, shocks, strut mounting plate front left needed to be replaced. It sounded like loose bolts and the noise would then be a loud knocking especially on road going up and down hills and turns. Also had to replace the tpms sensors, front and rear tension rods on both sides. This is the most costly car ever online numerous reports of same issue this should have a recall here…

    ODI 10991409

  • November 22, 2016 · 101,000 miles

    Suspension

    Tl* the contact owns a 2011 kia sorento. While the vehicle was stationary, the cv axle leaked fluid. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 101,000.

    ODI 10927698

  • April 23, 2016

    Suspension

    While slowly backing out of driveway, loud bang noise, shook car. Front right coil spring broke off. Had towed to kia dealer, front right coil spring, right ball joint, and left front strut was replaced. Extended warranty covered all costs. Over$ 1,000. 73.600 miles.

    ODI 10862282

  • November 3, 2014 · 56,000 miles

    Suspension

    Tl* the contact owns a 2011 kia sorento. While driving at various speeds, the rear end of the vehicle would vibrate and shake. The vehicle was taken to the dealer, who indicated that the tires needed to be replaced and the suspension needed to be aligned. The four tires were replaced and the suspension was aligned but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was…

    ODI 10714456

  • September 11, 2014 · 50,000 miles

    Suspension

    At approximately 9 a.m. On september 11th 2014 my family and i were traveling eastbound on 66 from front royal virginia to the dulles airport . My boyfriend [xxx] was driving at the time and i was seated behind him next to our 3 year old daughter. We were traveling in the left lane of 66 at about 70 miles an hour when all of a sudden our vehicle went wildly out of control. We fishtailed, went through the right lane…

    Crash reported · 1 injury

    ODI 10691561

  • February 12, 2014

    Suspension

    2/12/14 was the date that i purchased this vehicle. I have hated every minute of it since. It kept sounding like stuff was falling off the bottom of my car. I took it in and here both the front struts are out. Then to find out they where out before i even bought the vehicle! I have been waiting months for kia to get the parts in this country to have my car fixed! Since then i have been stuck driving my new/used…

    ODI 10615871

  • January 13, 2014 · 5,000 miles

    Suspension

    There is a problem with the suspension on all 2011 kia sorento cars. The suspension is very bad on rough roads. The vibration and noise in the cabin is not normal. It is very hard on your back and should be modified by the manufacturer. *tr

    ODI 10559737

  • February 13, 2013 · 26,112 miles

    Power Train · Suspension

    Single clunking noise whenever decelerating, which was verified by kia service advisor at ny kia dealership. *tr

    ODI 10501058

  • November 4, 2012 · 24,000 miles

    Power Train · Suspension · Wheels

    Wheel assembly appears to have completely given out. Vehicle traveling at ~35mph when it rose slightly then gave out. Vehicle hit side of parked car and flipped on to side and into retaining wall - full side curtain airbag deployment. Entire front passenger wheel well completely vacant. Everything laying on street including suspension springs. Witness to support events. Vehicle under 25k miles (2011 model, incident…

    Crash reported · 1 injury

    ODI 10484814

  • April 12, 2012 · 22,531 miles

    Steering · Suspension

    Bought car on 4-12-12 had 22531 miles on it. From time of purchase it would pull to the right severely. We had kia dealership check out steering problem. They couldn't find anything wrong. They charged us for an alignment and said car should stir fine. Alignment do nothing to fix steering problem,still pulls severely to the right at any speed. *tr

    ODI 10489534

  • April 2, 2012 · 13,225 miles

    Engine And Engine Cooling · Suspension

    When trying to step on gas vehicle seems to strain. Example, when needing to get in lane, my car seems not to get much gas which i feel especially on highway, may cause an accident. My vehicle tend to ride quite rough as far as wheel suspension. I have had a wheel alignment and have had the vehicle checked. I was told nothing seemed to be wrong with it. I had the 189.00 service did on my car as well. I called the…

    ODI 10457871