1. Kia Sorento
  2. Problems
  3. 2011
  4. Electrical System

2011 Kia Sorento Electrical System Problems

165
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 165 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 11 indicate fire

What owners report

  • open outside · 13 records
  • steering wheel · 13 records
  • side door · 12 records
  • passenger side · 11 records
  • door open · 10 records
  • drivers side · 9 records

Mileage in stored records

BandRecords
100–150k mi41
60–100k mi40
1–30k mi36
30–60k mi20
150–400k mi9

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 20, 2015 · 28,000 miles

    Electrical System · Latches/Locks/Linkages

    Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver and rear passenger side doors failed to open from outside and inside the vehicle. The vehicle was taken to the dealer who replaced the parts with plastic locks, but the failure recurred. The front passenger side door failed to lock and unlock without warning. The vehicle was to be taken back to the dealer for a third repair. The…

    ODI 10885972

  • May 27, 2015 · 64,050 miles

    Door · Electrical System

    Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,050.

    ODI 10731560

  • May 1, 2015 · 98,000 miles

    Air Bags · Electrical System · Power Train

    2011 kia sorento airbag light came on out the blue. Took to dealership was advised either defective passanger airbag or the sensor for passenger seat. Would have to pay $$$ to put on diagnostic. Car jerks forward when switching gears. Also, car just accelerated by itself.. Put the car in park and it jerks forward. Its jerks so hard i could get whiplash.like the car doesn't want to stop.scarriest thing ever. I am…

    3 injuries

    ODI 10785899

  • April 16, 2015 · 41,569 miles

    Electrical System · Service Brakes

    On 04/16/15 pulled into parking space. Car would not go into park or reverse. Parking brake would not engage. Warning lights on didn't make sense., accessories would not turn off. Car rolled w/o hard depress to brake. Brake wouldn't fully engage (wouldn't plunge all the way). Put into neutral, could not fully shut off. Car warning signal blasting. Could not secure car, lock car or or turn car off. Could only drive…

    ODI 10712614

  • March 2, 2015 · 102,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 kia sorento. While traveling approximately 40 mph, there was a loud noise coming from the front of the vehicle. Also, the contact mentioned that smoke emitted from the engine compartment. Upon pulling the vehicle over, it was further noticed that the engine compartment was on fire. The vehicle was towed to an independent mechanic, who diagnosed that a rod fractured into the engine…

    Fire reported

    ODI 10694186

  • February 17, 2015 · 105,000 miles

    Electrical System

    Car began to act like it did not want to crank. Once i got to destination, radio went off first, then everything started dimming, then it shut off. Tried to jump it off, got it down the road 1/2 a mile then shut off again. Took battery out and tried to charge it but it was dead. Bought another fully charged battery, drove the car home. Tried to crank next morning, wouldn't crank again. Charged it up took it to 2…

    ODI 10690660

  • January 31, 2015 · 64,000 miles

    Electrical System

    Tl* the contact owns a 2011 kia sorento. While driving approximately 20 mph, the engine stalled and the check engine warning indicator illuminated. The engine was able to restart. The vehicle was taken to a dealer where it was diagnosed that the cpu needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. The vin was unavailable.

    ODI 10781736

  • November 19, 2014 · 93,000 miles

    Electrical System

    The only way you can open any of the doors is from the inside. First it was drivers side. A couple of weeks later it was the back drivers passenger door. Now it's the front passenger's door. Makes no sense i have one door to get inside my car. Please help.

    ODI 10734962

  • November 15, 2014 · 89,000 miles

    Electrical System · Electronic Stability Control · Vehicle Speed Control

    This is the most recent and serious electric issue; i do not know the exact dates of earlier issues. I believe all these electric issues are related. Issues began in 2010 after the purchase of the car. Was taken to the dealer for electrical issue and they repaired lose cluster array. Other electric issues from 2011-2013: when turning left the downhill brake control indicator would light would come on and prevent the…

    ODI 10655281

  • November 10, 2014 · 67,847 miles

    Electrical System

    Went to start car with push button start and it will not start. All the lights come on in the car and the battery when tested is still functioning. The car has already had the brake light recall replacement. We tried to do the turn on that goes around that and car still does not turn on. *tr

    ODI 10654023

  • September 17, 2014 · 61,000 miles

    Electrical System · Exterior Lighting · Unknown Or Other

    The interior dome light quit working took to a mechanic, he looked into the wiring harness and said that all the wires had melted together. This problem could affect all the electrical parts of the truck. Also of note is that the truck indicator light showing that the truck is open, even when its not. So far no fire has started. Cost to fix per the mechanic is over $1000, or more.

    ODI 10717399

  • August 18, 2014 · 119,000 miles

    Electrical System · Service Brakes · Steering

    After sitting overnight or all day, when backing up then going forward the car acts like the abs is sticking and wont move forward, pulls to the left. You have put car in park, turn it off, then turn back on for it to stop. *tr

    ODI 10626359

  • July 9, 2014

    Electrical System

    Cpsc: i1470147a. 2011 kia sorento. Consumer stated the car has turned off on the highway on three occasions. Also stated all of a sudden the battery and all electrical components shut down. *ln the dealer was unable to replicate the problem. *jb

    ODI 10615477

  • June 3, 2014 · 117,000 miles

    Electrical System

    Dash indicators for traction slip, downhill assist and abs came on and have stayed on. Braking is fine and pushing the assist and slip buttons have no change on braking. Two weeks later the high beam and turn signal dash lights will not illuminate, but the aforementioned lights are still on. The brake light switch was recalled and repaired by the dealer under warranty. I have changed the brake light switch and…

    ODI 10628113

  • May 22, 2014 · 69,000 miles

    Electrical System

    I have been experiencing multiple issues with my 2011 sorento not starting at all or only starting with the fob in the charger since december 2013. More recently i have had issues where the vehicle won't lock or it locks and then won't unlock until i am able to open the rear hatch manually and then the fob will unlock the other doors. Yesterday i was at a gas station and my fuel door wouldn't open (no clicking sound…

    ODI 10593682

  • March 17, 2014 · 59,000 miles

    Electrical System · Engine

    Occasionally and more than once, the remote key fob will not open the door and when it does will not start the car. Sometimes you have to insert the key into the fob holder in the console for the vehicle to start. It has happened now more than 5 times to my family and i. *tr

    ODI 10584805

  • February 20, 2014 · 56,243 miles

    Electrical System · Engine · Power Train

    1) the vehicle has stalled out six (6) times during my ownership. This has occurred after stopping. I was able to restart the vehicle four of the six times by stopping, putting the vehicle in park, and pressing the "start" ignition button. Two of the six times the gear was locked into drive and neutral only. The vehicle would also not shut off. Both times 911 was called for california highway patrol assistance was…

    ODI 10596981

  • February 15, 2014 · 75,000 miles

    Electrical System · Engine · Service Brakes

    Push button start not starting vehicle. Brake lights do not come on upon depress of brake pedal. Vehicle only starts after holding button 10-15 seconds.

    ODI 10564855

  • December 11, 2013 · 50,000 miles

    Electrical System

    The seat belt lights will flash and there is a clicking sound in the left side b-pillar going down the road with all the passengers buckled in. The headlamps will flash on and off after dark and now the passenger side air bag light will not light even if there is a passenger in the car. I returned the car to the kia dealer in chattanooga tn. And they said if they can't duplicate the action they can't fix it. I…

    ODI 10556120

  • November 20, 2013 · 20,000 miles

    Electrical System · Exterior Lighting · Seat Belts

    While driving at night on a county road, loud clicking noise came from dashboard, seat belt warning light flashed on and off, and headlights flashed off all at the same time. Headlights remained off for 1-2 seconds, came back on, and went off again, and on again. This has happened at least a dozen times since then while driving at night, and also a few times during the daytime (i hear the clicking and see the seat…

    ODI 10573054

  • November 13, 2013 · 55,000 miles

    Electrical System · Electronic Stability Control · Power Train

    Will intermittent turn on during driving and stay on. If you stop and turn off car and then restart may or may not return on. Car as a bit of a shake to it some times. Had cruise control not turn on. Electrical seems wacky in the vehicle. Also had it been stuck in park or times could not move the shifter to park or reverse. Seriously needs to be reviewed. All these issues happen intermittent and never when near the…

    ODI 10552024

  • September 14, 2013 · 35,500 miles

    Electrical System · Equipment Adaptive/Mobility

    Problems with remote key fob,wont lock via remote key fob.vehcile won't lock via key. Vehicle won't start via keyless push button start without key fob in the console receptacle. With vehicle running,if key is removed-vehicle remains running and won't sound bell or shutoff engine same problem in summer/2012 dealer replaced battery then,with 22,500 miles on vehicle. At dealership now 9/14/13 waiting for fix with…

    ODI 10543579

  • September 2, 2013 · 37,600 miles

    Electrical System · Engine · Power Train

    While pulling into parking space, car became non-responsive to gas pedal input, but brakes sill worked. Hill asst and etc lights lit up on dash, car would not shift past neutral. Turned car off and on and was able to shift to park. Car started normally after being shut off. *jb

    ODI 10541704

  • June 23, 2013 · 40,000 miles

    Electrical System · Engine · Switch

    I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. I turned the key a couple of times but nothing happened, i turned off the radio and then turned on my emergency flashers. I then put the car in park and turned the key again. This time the car started and i drove it home. Two days later the sorento was taken to the shop. Possible reason given on the workorder for the…

    ODI 10522150

  • June 12, 2013 · 39,700 miles

    Electrical System

    The car had problems starting and the starter, alternator and battery was fine. The dealer claims it was a switch and it was replaced. The problem kept happening on occasion (2-3 times) in the last year and last time they replaced the battery. I believe there is a bigger problem and defect. *tr

    ODI 10626432