1. Kia Sorento
  2. Problems
  3. 2011
  4. Electrical System

2011 Kia Sorento Electrical System Problems

165
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 165 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 11 indicate fire

What owners report

  • open outside · 13 records
  • steering wheel · 13 records
  • side door · 12 records
  • passenger side · 11 records
  • door open · 10 records
  • drivers side · 9 records

Mileage in stored records

BandRecords
100–150k mi41
60–100k mi40
1–30k mi36
30–60k mi20
150–400k mi9

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 23, 2013 · 65,342 miles

    Electrical System

    Keyless start would not work. Now this has become a regular problem. *tr

    ODI 10547159

  • March 10, 2013

    Air Bags · Electrical System · Unknown Or Other

    I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. Then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. Shifting to park or drive isn't catching all the time, and door locks click open & close randomly. I do not feel safe driving my car.

    ODI 10925588

  • February 2, 2013 · 30,000 miles

    Electrical System · Engine And Engine Cooling

    Air conditioning not cooling properly.drain and recharge system by dealership,still not cooling properly.dealer ordered a new compressor.dealer installed new compressor and recharge system. *tr

    ODI 10543578

  • January 25, 2013 · 23,683 miles

    Electrical System · Service Brakes, Hydraulic · Steering

    While braking to slow for a stop sign, my 2011 sorento turned off. I took it into the dealership the next day and they could find nothing wrong. We moved cross country day after the dealership released the car. In our new state, the sorento shut off multiple times, in multiple locations. In traffic, in the neighborhood, parking lots, etc. The car is always moving when it shuts off. I took it to the local dealership…

    ODI 10552712

  • January 8, 2013 · 95,035 miles

    Electrical System · Power Train

    Kia sorento infrequent and unpredictable loss of power during moderate acceleration. During certain conditions, which have included moderate uphill climbs, highway driving and city under 50mph and at moderate acceleration, the vehicle will suddenly loose power, fail to upshift when needed, or show no signs of power, followed by erratic shifting and a loud clunk. At other times on highway driving, the car will, for…

    ODI 10552636

  • January 1, 2013 · 80,000 miles

    Electrical System · Exterior Lighting

    Vehicle has had repeated head light issues since purchase. Last visit to the dealer they are recommending changing out headlight assembly at an excessive cost. In researching this issue it seems that many consumers are having the same issue and needs to be recalled to fix. *tr

    ODI 10703829

  • December 10, 2012 · 30,000 miles

    Electrical System · Fuel/Propulsion System

    I was driving 30 miles an hour when my car stalled out. I managed to pull over to the side of the road but was unable to get the car to start. The car was towed to the kia dealership where they replaced the main fuse panel and the fuel pump. The service manager said one shorted the other out and that it was a fluke. On 4/7/2013, the car would not start. Again, car towed to dealership where the same problem has…

    ODI 10505592

  • December 1, 2012 · 60,000 miles

    Electrical System

    Just when the warranty ran out the driver side rear door lock actuator quit working. The door cannot be opened from the outside. If child lock is put on, then the door cannot be opened from either the inside or the outside blocking egress for that rear passenger.

    ODI 11277516

  • November 30, 2012 · 63,800 miles

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 kia sorrento. The contact stated that when the interior light switch was in the auto position, the interior lighting would not turn off. The failure recurred intermittently. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,800.

    ODI 10807522

  • November 12, 2012 · 23,000 miles

    Electrical System · Engine

    Put key in ignition, all lights on dash came on as normal, radio came on as normal, engine did nothing, made no sound whatsoever. After several attempts to crank vehicle eventually started. After the 3rd time this happening i took it to all star kia of baton rouge (the only kia dealership in the baton rouge area, which is approximately 45 minutes on a good day from my home). Vehicle was there only 30 minutes when i…

    ODI 10485923

  • July 26, 2012 · 13,650 miles

    Electrical System · Service Brakes

    Vehicle unable to start, even with key in 'holster' in glove box. Vehicle brake appeared to be pressed down already and no reaction when start button was pushed. This happened multiple times over a 3 day period. After multiple attempts over two days, the vehicle started. Taken to dealership who detected nothing and were unable to duplicate the situation. *tr

    ODI 10468503

  • July 22, 2012 · 19,600 miles

    Electrical System

    This car sometimes after the key is insert in the ignition and turn with the intention of of starting the car it does not start. The lights on the dash board come on but it does not start. After several trays by steping in the brake pedal turn the wheel and move the speed shift it starts. *tr

    ODI 10470412

  • July 14, 2012 · 22,500 miles

    Electrical System

    Keyless entry not working,rough starting-battery replaced by dealer. *tr

    ODI 10543577

  • June 13, 2012 · 18,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 kia sorento. The contact stated that the vehicle failed to start after activating the push-to-start button. The contact also stated that while driving 35 mph, the vehicle stalled without warning. The dealer replaced the key fob, engine module, wiring harness and brake light switch however, the failure recurred. The manufacturer was notified and the vehicle was not repaired. The vin was…

    ODI 10606932

  • June 1, 2012 · 33,500 miles

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 kia sorento. The contact stated that all of the lights on the dashboard failed to illuminate, causing the entire dashboard to go black with the exception of the glow plug. The vehicle was taken to the dealer for diagnosis. The dealer was unable to determine the cause of the failure. An engineer was requested to further inspect the vehicle however, he was also unable to determine the cause…

    ODI 10484958

  • May 1, 2012 · 23,000 miles

    Electrical System · Power Train · Service Brakes

    Stability control and downhill assist lights illuminate while driving. Then when stopped, car will not go past neutral when trying to shift into park. Also, when driving, the brake lights do not work immediately when pedal is depressed. Car will not shift out of park after started and stability control and downhill assist lights are illuminated. Located switch at the upper part of the brake pedal and while car was…

    ODI 10468885

  • April 9, 2012 · 21,298 miles

    Electrical System

    I was at car wash to wash car turned off car. Could not get it to restart after several attempts with push button start. Had to be towed to dealership. Replaced brakelight switch.. Still having issues to this day with intermittent no start.. July 3 brakelight switch replaced again second time now along with 11 campaign issues with car. Still having no start issues replaced same part again! On august 8th 2013. Still…

    ODI 10548591

  • January 9, 2012 · 10,900 miles

    Electrical System · Power Train

    I was driving to work on monday jan. 9th going approximately 60 mph, when all of a sudden the car jerked violently. Then the car lost power i had to pull over it would not drive, i was pushing the accelerator but it would not respond. Also the tach quit working, check engine light came on. I called my husband who called and scheduled service with our local kia dealership. On my way home it done the same exact thing…

    ODI 10443961

  • January 5, 2012

    Electrical System

    Keyless ignition switch which is attached to break has defect. Unable to start car, called aaa who could not start. Called hot line and they said have been having a number of problems with this. Called local dealer who verified havin a number of failures on this and need to replace. Agreed probably need to send a bulletin to owners and recall. The switch sticks and will not allow you to start the car. *tr

    ODI 10443321

  • December 23, 2011 · 16,130 miles

    Electrical System · Engine And Engine Cooling

    While driving through a shopping plaza, going about 15mph,the vehicle suddenly shut off, causing the loss of all power assist functions and electrical operation. The electrical came back on-line right away, but the car had to be restarted. The second time it happened was in rush hour traffic, 4 days later. The car was coasting at about 25 mph when it shut down again. *kb

    ODI 10441579

  • December 19, 2011 · 12,500 miles

    Electrical System · Unknown Or Other

    Car will not start with key or remotely control. After car sits for a time, several hours or days, it may start. Car has shut off by itself and will not start ... Had to be towed several times. Seems to have a computer system malfunction that dealer cannot repair.

    ODI 10453345

  • December 14, 2011 · 23,000 miles

    Electrical System

    I have had problems with the "push to start" failing in oct. '10, that was fixed. Dec. 12, 2011 am i could not start my car. The push to start did nothing. After trying various options for 15 min i tried again and the car started with the push button and brake applied. I called kia to report it and had the dealership check it out that morning, they found no error codes. I started many more time with no incident…

    ODI 10439948

  • November 15, 2011 · 10,000 miles

    Electrical System

    Tl* the contact owns a 2011 kia sorento. The contact stated that the vehicle could not be started. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The vin was not available. The failure mileage was 10,000 and the current mileage was 24,000.

    ODI 10481179

  • November 1, 2011 · 20,754 miles

    Electrical System · Visibility

    The driver side window malfunctioned in the down position. It will not roll up or down. The fuse was checked and appears to be ok. All other windows function properly. *tr

    ODI 10434395

  • August 14, 2011 · 22,000 miles

    Electrical System · Power Train · Suspension

    This is my wife's vehicle, but given the issue she is afraid to drive it..... Driving up hill with my foot on the gas pedal at 50 mph. My vehicle lost power ( as if i slammed on the brake ) my body went forward and was stopped by the seatbelt. My head whipped downward. Then the vehicle surged forward. My head and body slapped back into the seat. It was so abrupt and violently. It will scare you to death. This has…

    ODI 10483167