1. Kia Sorento
  2. Problems
  3. 2011
  4. Sun/Moon Roof Assembly

2011 Kia Sorento Sun/Moon Roof Assembly Problems

13
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 13 stored complaint records:

  • 0 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • failure mileage · 4 records
  • sunroof exploded · 4 records

Mileage in stored records

BandRecords
60–100k mi5
1–30k mi4
30–60k mi2
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 3, 2016 · 99,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2011 kia sorento. While driving 80 mph and without warning, the contact heard a loud noise and thought the tire blew out. Upon further investigation, the contact noticed that the sun roof had exploded. The vehicle was taken to a dealer where it was diagnosed that the sun roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure…

    ODI 10854478

  • April 15, 2015 · 140,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2011 kia sorento. The contact stated that while driving at 55 mph, the sun roof fractured and shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 140,000. Updated 7/9/15*cn updated 9/18/15 *js

    ODI 10706032

  • April 12, 2015 · 44,000 miles

    Sun/Moon Roof Assembly

    The top back glass roof spontaneously exploded while driving. There was no road debris, or any other material near the car, in fact the glass failed upwards! Glass pieces and small fragments fell on top of the roof screen. *tr

    ODI 10705302

  • February 18, 2015 · 64,000 miles

    Sun/Moon Roof Assembly

    As i was exiting a highway the sunroof literally exploded/shattered above my head sending millions of glass fragments and numerous larger shards raining down on my head and throughout the vehicle. It was not caused by flying debris nor striking a pothole. There were no other vehicles present in front or behind me and it was a very smooth stretch of roadway. Had i not been wearing a peaked cap and leaning to my left…

    ODI 10689475

  • January 6, 2015 · 61,620 miles

    Sun/Moon Roof Assembly

    Tl- the contact owns a 2011 kia sorento. The contact stated that while driving at 20 mph, the panoramic sun roof shattered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 61,620. Djr

    ODI 10670611

  • November 5, 2014 · 85,000 miles

    Sun/Moon Roof Assembly

    While i was driving down the highway my sunroof exploded. No one was in front of me or beside me. It literally disintegrated by the time i could pull over.....updated 03-03-15 *bf the consumer stated the dealership claimed a rock caused the sunroof to shatter. The vehicle was repaired by the consumer. Updated 6/15/2015 *js

    ODI 10654434

  • April 15, 2014 · 30,000 miles

    Sun/Moon Roof Assembly

    Tl-the contact owns a 2011 kia sorento. The contact state that the sunroof exploded while he drove at 35 mph the fractured glass fell into the vehicle and the sunroof front bar fell on the contact's head. The contact suffered a cut to his shoulder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 30,000. Updated 04-29-14 *bf

    1 injury

    ODI 10583122

  • March 11, 2014 · 80,000 miles

    Body · Sun/Moon Roof Assembly

    The sunroof exploded. My husband driving at highway speed when sunroof made a loud bang. Luckily the shade was drawn and protected him from flying glass. The flying glass took out the antenna. *tr .. Updated 08-20-14 *bf updated 08/25/2014 *js

    ODI 10568629

  • December 15, 2013 · 22,000 miles

    Sun/Moon Roof Assembly

    Rear sun roof exploded. Traveling along i-4 about 55 mph when there was a large gun shot sound so we looked around for another vehicle that might have made the noise but there was no car within 50-60 yards behind or in front. Then we heard something rumbling on roof which was glass. Luckily the roof was intact but the very sides of the glass roof were breaking up in a long slender line. Now after a few miles getting…

    ODI 10556212

  • April 21, 2013 · 50,997 miles

    Sun/Moon Roof Assembly

    My husband and i walked out of house about noon today (21apr13) and my husband looked at car and said "wtf , look at car". Sun roof is shattered. We attempted to contact local kia which is 32 miles away and they are closed. Contacted our insurance company who can not help us out until kia opens on monday and they have to send us to a dealer that is 75 miles away from us for them to look at and then determine repair…

    ODI 10508983

  • October 1, 2011

    Sun/Moon Roof Assembly

    2011 kia sorento. Consumer writes in regards to safety recall concerning vehicle sunroof *tgw the consumer stated he received a recall notice in november 2010. The consumer stated he had not had any problems with either a water leak or noise since he purchased the vehicle in march 2010 and up until the repair shop replaced the sunroof. On june 7, 2011, the consumer took the vehicle for a scheduled one hour…

    ODI 10430930

  • July 1, 2011 · 12,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2011 kia sorento. The contact stated while driving 40 mph the rear sunroof exploded. The vehicle was taken to the dealer who will repair the vehicle but not per the warranty. The manufacturer was contacted and a claim was filed. The failure mileage was 12,000. Updated 08/31/11 *bf updated 09/09/11*jb

    ODI 10410440

  • November 17, 2010 · 8,800 miles

    Sun/Moon Roof Assembly

    My 2011 kia sorento's rear sunroof shattered. I went to open the main sunroof it shuttered then i heard a pop. The entire rear section shattered i was less than a mile from a local kia dealership (pinehurst kia) i left the car with the service dept i was contacted later that from the dealership i was told that glass was not covered and that they felt that nothing was wrong with there product. I contacted kia…

    ODI 10366885