1. Kia Sorento
  2. Problems
  3. 2011
  4. Steering

2011 Kia Sorento Steering Problems

41
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • steering wheel · 19 records
  • power steering · 6 records
  • pulling right · 5 records
  • pull right · 5 records
  • failure mileage · 4 records

Mileage in stored records

BandRecords
1–30k mi25
100–150k mi4
30–60k mi2
150–400k mi2
60–100k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 15, 2011 · 14,000 miles

    Steering · Suspension

    I purchased a 2011 sorento ex in 2/2010. I was told at the time that the steering, when it pulled to the right, was normal for this type of suspension. I dealt with it for a long time. Then, i noticed one day a loud clanking noise coming from the back of the vehicle. I brought it in right away, and they told me that my rear shock went out on the right side and the back leftside was almost gone as well. So, they…

    ODI 10381139

  • January 6, 2011 · 145 miles

    Steering · Unknown Or Other

    When taken to a speed over 35 mph felt a drift to the right in the steering. When taken to higher speeds, it became physically necessary to hold steering wheel tightly in order to keep vehicle from going to the right. Steering seemed extremely tight and somewhat jerky when cornering making it difficult to get a smooth turn. Steering wheel did not sit straight when driving straight. Front wheels not pointing at same…

    ODI 10379165

  • January 1, 2011 · 2,000 miles

    Steering

    Tl* the contact owns a 2011 kia sorento. The contact stated that the vehicle would pull to the right abnormally when driving at any speed over 10 mph. The vehicle was taken to the dealer numerous times for the failure where the intermediate shaft was replaced twice yet failure was not corrected. The vehicle was taken back to the dealer and the manufacturer was contacted who advised that there was nothing more they…

    ODI 10397371

  • December 15, 2010 · 10 miles

    Steering

    The 2011 kia sportage comes new this year with electric power steering. The car is steered by an electric motor activated by reostates when the wheel is turned. The steering is very jerky, darting from left to right on level roads. In high cross winds and rain covered roadways the car becomes highly unstable. I have contacted the dealer that sold me the car and was informed this is a problem with the car but they…

    ODI 10386784

  • December 14, 2010 · 150 miles

    Service Brakes, Hydraulic · Steering · Suspension

    I recently purchased a 2011 kia sorento 4 cyl. And just after one day of ownership noticed that the car was pulling to the right. I immediately took it back to the dealership with only 150 miles on it. They said it was the alignment and did a test on it and after the test the car pulled to the left. The steering wheel is also off center, like many others have reported. I have taken it back once more and this time…

    ODI 10374930

  • December 6, 2010 · 3,000 miles

    Power Train · Steering · Suspension

    Front strut failure at 3k miles. Car randomly has a loud metallic clunk sound when starting, sometimes the car will surge/jump forward when starting (while the car is in park, parking brake on and foot on brake). The transmission shifter gets stuck in park and does not release, with great effort releasing from park(car made loud metallic clank sound and surged/jumped in reverse). I'm afraid to park too close to…

    ODI 10376110

  • November 19, 2010 · 450 miles

    Steering

    Tl*the contact owns a 2011 kia sorento sx. While driving 25 mph, the vehicle pulled to the right. The vehicle was taken to an authorized dealer where it was being service (service details unknown). The contact called the manufacturer who stated that they were aware of the problem and took a complaint. The failure mileage was 450. Updated 02/10/11 *bf updated 11/30/2011 *ln

    ODI 10368094

  • October 10, 2010 · 10,400 miles

    Steering

    Purchase used 2011 kia sorento with less than 12,000 miles from dealership. Car was making loud noises 2 days after purchase in the front of the vehicle. Took it in it was the power steering pump which needed to be replaced. After it's replacement less than a week later the problem started up again. Dealership said it wasn't bleed properly and had air in the system. After they bleed the pump the noise starts up next…

    ODI 10366938

  • August 21, 2010 · 68 miles

    Power Train · Steering

    Bought a 2011 sorento lx v6. Wife drove it home that night. I did not drive till two day's later with only 105 miles on it, and immediately felt the call pulling right at all times, even the steering wheels is off center. Also like other owners; the car has the constant noisy front/right wheel, and the transmission thud/jerk about every 5 starts. I called the dealership and asked to speak to the sales mgr. And…

    ODI 10351062

  • August 15, 2010 · 20,000 miles

    Power Train · Steering

    I bought a brand new kia sorento 2011 in february this year. I have 20 000 miles on it and 2 days ago while i tried to drive off from intersection i heard a noise like something broke coming from driver's front side of the vehicle and right after that starts to make a sound like is keep braking metal. The vehicle went completely undrivable. I called road help assistance and they tow the car to the dealership. Next…

    ODI 10350175

  • July 5, 2010

    Steering · Suspension

    2011 kia sorento v6 has spring coil issues. Our brand new sorento kept pulling to the right. Making it difficult to drive. No injuries as of yet. The coils are on back order due to so many complaints. Not a word from kia motors. *tr

    ODI 10348589

  • June 26, 2010 · 200 miles

    Front · Power Train · Steering

    Bought a 2011 kia sorento 4cyl standard package. Noticed at around 200 miles the front right tire was making some clunking noises and felt very wobbly. The car also pulls to the right on the highway. Called the local kia dealership and they looked at it and said it was a suspension problem and they had another car with the same problem so they knew what it was. It's been 3 weeks, kia said they would call but they…

    ODI 10349291

  • May 8, 2010 · 1,000 miles

    Steering

    Tl* the contact owns a 2011 kia sorento. The contact was driving approximately 60-70 mph when the steering began to veer from left to right abnormally. The contact had to hold the wheel with both hands in order to maintain control of the vehicle. The vehicle was taken to the dealer where they advised the contact that they were unable to diagnose the failure. The manufacturer was not contacted. The failure mileage…

    ODI 10439879

  • April 27, 2010 · 854 miles

    Driveline · Steering

    2011 kia sorento [xxx], having issues with vehicle pulling off to the right while driving at various speeds on various roads/highways. Said vehicle was brought back to dealership service department to look at alignment. Service department's work resulted in vehicle alignment worse than before. Returned vehicle back to dealer service department, had several (dealership service advisor, dealership service manager, kia…

    ODI 10330761

  • April 1, 2010 · 85 miles

    Steering

    Have had 4 alignments and one steering wheel straightening in 3 months on a brand new 2011 kia sorento, 4 cyl, to correct the suv drifting to the right. Please refer to case #10334297. Today i drove a new sorento as a test-drive at the dealer to compare my car to one just off the assembly line. This form is to update nhtsa that the new vehicle has the same drifting problem as the one i purchased in late march 2010.…

    ODI 10346914

  • February 22, 2010 · 30 miles

    Steering · Vehicle Speed Control

    Vehicle pulls to the right and has since day one. Dealer states "we cant duplicate your concern", yet when we picked up the vehicle (from the cruise control breaking, the vehicle again pulled to the right. We did not say much after until reading about dozens of other vehicle owner whom experience the same problem. When will the national highway transportation and safety administration do something about it? *tr

    ODI 10381734