1. Kia Sorento
  2. Problems
  3. 2011
  4. Automatic Transmission

2011 Kia Sorento Automatic Transmission Problems

37
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • loud noise · 6 records
  • transmission failed · 5 records
  • grinding noise · 5 records
  • heard loud · 4 records

Mileage in stored records

BandRecords
1–30k mi34
30–60k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 4, 2011 · 28,300 miles

    Automatic Transmission

    I purchased a brand new 2011 kia sorento from kia. I was driving on the highway with my family and suddenly i felt like i hit a brick wall and a my sorento rpm guage jumped to 6000 rpm. I pulled over and looked under the hood for any visual damage which i could not find, i then proceeded to put the car in drive and i noticed the car would not shift from 1st gear. Again i was on the highway with my i year old. I…

    ODI 10422302

  • August 4, 2011 · 24,000 miles

    Automatic Transmission

    Transmission broken for 4th time. Vehicle towed for 4th time. One new transmission installed in nov 2010. On 04 aug 2011, while at bank, multiple warning lights came on and vehicle, with my spouse, a us naval veteran and (disabled), when she could not put vehicle in park, neutral, or reverse. As she sat crying for the 4th time the vehicle has let her down, she got the attention of 2 women whom came over and noted…

    ODI 10417814

  • August 4, 2011 · 13,000 miles

    Automatic Transmission

    A couple of months ago i took my 2011 kia sorento in because i felt something was wrong with the transmission. When i drive it, it feels like it is not shifting properly. The rpm's would go up too high before it would shift gears. It is an automatic. They said they drove it but did not feel anything and gave it back to me. Today i drove it and when i went to put it in park it would not go beyond neutral. I…

    ODI 10417037

  • July 11, 2011 · 25,000 miles

    Automatic Transmission

    Driving at about 45 mph, dry, clear conditions. For no apparent reason, heard a loud thud and felt a sharp jarring. There was no collision, nor did i hit anything in the road. Transmission immediately went into safety or "limp" mode. Dealer could not diagnose problem. Vehicle reset when restarted. *kb

    ODI 10413822

  • July 11, 2011 · 15,000 miles

    Automatic Transmission

    My 2011 kia sorento is stuck in the drive position. This has occurred on and off for a few months but was always able to manipulate the brake, and key to get the car to shift. Today i left for work, made a quick stop at the store and my kia would not shift into park. I was ae to put it in neutral. I turned the car off applied the er brake got what i needed. Returned to the car and started it. Was still unable to…

    ODI 10411896

  • June 20, 2011 · 7,200 miles

    Automatic Transmission

    Tl* the contact owns a 2011 kia sorento. The contact stated the transmission starting slipping while shifting into first gear. The contact took the vehicle to the dealer and was told that the transmission needed to be replaced. The failure and current mileages was 7,200. Return to dealer 8/10/11 transmission fluid leaking, toil leaking, transmission still sticks. Updated 09/14/2011 *ln the consumer returned to the…

    ODI 10408497

  • June 10, 2011 · 18,000 miles

    Automatic Transmission

    My kia sorento 2011 manual transmission is jerking while we driving or coming out of a full stop but this is random, shes been at the dealer on 4 ocasions but they can not figure out whats wrong, the computer did not advise of any problem so we continue using the car and make notes of when it happens the dealer told us when it happend more often then take her back, so if anybody has an idea of what it can be we…

    ODI 10419924

  • June 7, 2011 · 1,200 miles

    Automatic Transmission

    Purchased a new sorento lx on 5-2011, 4cyl, fwd, automatic. On three occasions during the first month i owned the vehicle, i have experienced uncommanded downshift from 6th gear to 4th gear at speed. Transmission then locks in 4th gear until shut down and restarted. Very violent event when it occurs, with an instantaneous bang and corresponding immediate loss of speed. *tr

    ODI 10406898

  • May 17, 2011 · 31,000 miles

    Automatic Transmission

    I filed this report 6/23/11 on kia.com consumer care website: 2011 sorento lx (4cyl awd) transmission has locked up multiple times. At 40 mph during acceleration, loud bang followed by severe jerking, (hard down-shift), loss of drive (engine continues to run but does not shift into gear), coast to stop,put in park. First few times it drove okay after a complete stop and from park, this last time it would not shift…

    ODI 10409293

  • May 17, 2011 · 2,600 miles

    Automatic Transmission · Driveshaft

    Powertrain issue on my kia sorento lx 2011, 4l, there was a sudden loss of motive power when i was driving the highway with all my family on it. This causes me concern because when i try to accelerate i heard some unpleasant, loud and repetitive clicking noises under my car which eventually went away after a minute. This has happened three times since i bought my car 2 weeks ago. I had to call kia and was advised me…

    ODI 10401412

  • May 1, 2011 · 3,000 miles

    Automatic Transmission

    Tl* the contact owns a 2011 kia sorento. The contact stated that the transmission failed to switch gears while driving 55 mph. The contact had to shut off the engine to allow the vehicle to cool in order to proceed with driving. The vehicle was taken to the dealer for diagnosis where they were unable to diagnose or duplicate the failure. The vehicle was not repaired. The vin is unavailable. The failure mileage was…

    ODI 10414702

  • April 30, 2011 · 100 miles

    Automatic Transmission

    Tl* the contact owns a 2011 kia sorento. The contact stated that the vehicle stalled while stopped at a stop light. Upon restart, the vehicle operated as normal. The contact also stated that when driving in excess of 60 mph, the vehicle would not accelerate further when pressure was applied to the accelerator pedal. A knocking noise was also heard coming from the front end of the vehicle, and the vehicle would…

    ODI 10409113

  • April 8, 2011 · 10,000 miles

    Automatic Transmission

    I was driving 60 mph in clear lane on highway on 04/08/11 when a very loud "bang" was heard in engine, suv lurched violently and engine whined noticeably. It was immediately noticeable that the engine was losing acceleration power and i pulled over. When stopped, i put suv into park and noticed it lurched. The vehicle lurched whenever the shifter was moved from p to r to n to d and back. It was readily apparent the…

    ODI 10395228

  • April 7, 2011 · 1,400 miles

    Automatic Transmission

    2011 kia sorento ex v6 purchased 04-10.occasional loud noise and jolt forward during start.while driving at low speed sometimes vehicle slows down for second or two and then surges forward. *tr

    ODI 10396065

  • March 31, 2011 · 30,000 miles

    Automatic Transmission

    After stopping to paying bridge toll, heard a loud grinding noise which sounded like something feel out from underneath the our 2011 kia sorento. From that point on the vehicle would only coast. This could have caused a major accident as 3 lanes of traffic were merging and luckily there was a parking lot just before getting on the bridge. We called roadside assistance and vehicle was towed to kia dealership and…

    ODI 10394337

  • March 26, 2011 · 17,000 miles

    Automatic Transmission

    Transmission broken for third time. We can now duplicate the problem consistently by parking on an incline, putting the 2011 kia sorento in drive and attempting to take off, the vehicle grinds and then suddenly accelerates. We are taking vehicle into dealer for the 4th time. The transmission has been replaced once and the vehicle continues to grind and surge forward, once causing wife to nearly jump pedestrian…

    ODI 10392988

  • March 23, 2011 · 22,500 miles

    Automatic Transmission

    After coming home from work my daughter said her car was making a strange noise. She asked me to take it for a test drive to see if i could tell what was wrong. After starting the car i placed the transmission in reverse. At that point i noticed a loud noise and felt a strong bump. After backing out of the driveway i put the car in drive and noticed the same noise. When the transmission down shifted as i stopped at…

    ODI 10392723

  • March 18, 2011 · 22,000 miles

    Automatic Transmission

    Transmission failed on a 2011 kia sorento with 22k miles on it. We were pulling out into an intersection when it completely lost power. The only warning that i have seen in reference to a possible transmission issue is that the car idles high (at about 3500 rpm) in the morning. This was reported to kia but they could not replicate it. As of now, the car is at the dealership waiting on a new transmission. *tr

    ODI 10392274

  • March 11, 2011 · 8,900 miles

    Automatic Transmission

    2nd event, uncommanded downshift from 6th gear to 4th gear at speed. Transmission then locks in 4th gear until shut down and restarted. Very violent event when it occurs, with an instantaneous bang and corresponding immediate loss of speed. *tr

    ODI 10390084

  • March 9, 2011 · 18,750 miles

    Automatic Transmission

    I was traveling from columbus ohio to toledo ohio on a business trip. The trip started out normally, but when i arrived in toledo and pulled off at an i-75 exit, my transmission failed as i was exiting. Did not have any forward motion at the exit and heard only grinding sounds coming from the transmission when i tried to move. Ended up having it towed to the nearest kia dealership. The dealership replaced the…

    ODI 10392186

  • March 4, 2011 · 21,099 miles

    Automatic Transmission

    I had just left work and drove about two blocks, stopped at stop sign, then pressed the accelerator when i heard a loud noise and then a grinding noise. The car would not move. I had to have it towed to the dealership. They are saying i will need a new transmission. I also have been having a problem with the doors unlocking by themselves as i drive. This has increased in frequency to 3 -4 times a week. *tr

    ODI 10386518

  • March 3, 2011 · 24,000 miles

    Automatic Transmission

    I was driving my 2011 kia sorento from arkansas to indiana. I stopped off to get gas and felt like someone bumped me in the rear end when i came to a stop. I looked behind me and there was plenty of room between the car behind me and myself. I wasn't sure what it was so i didn't really think too much about it and went on my way. The next time i got off the interstate and stopped, it did it again. I then called the…

    ODI 10390493

  • March 3, 2011 · 8,200 miles

    Automatic Transmission

    While driving on the interstate at 65 mph, transmission shifted to 4th gear uncommanded from 6th gear. Large bang and sudden deceleration. Think of hitting a foot deep pothole..without the pothole. Transmission locked in 4th gear until engine shut off and restarted. Problem has not recurred. *tr

    ODI 10389758

  • February 25, 2011 · 23,765 miles

    Automatic Transmission · Mechanical · Vehicle Speed Control

    I was traveling at approximately 70 mph and my tachometer stopped working and i started losing speed. The car would not shift. I was able to move to manual shifting and resume my speed. But the tachometer continued to read "0". *tr

    ODI 10386145

  • February 22, 2011 · 3,200 miles

    Automatic Transmission

    While driving with cruise control set at 60 mph and transmission in the drive position, the vehicle suddenly down-shifted into 4th gear and held that position without shifting manually or automatically. The sudden shifting of the transmission would be similar to revving an engine in neutral and then shifting into drive with the rpm's very high and the sensation was a loud thud/thump sounding like i jumped a curb,…

    ODI 10384069