2011 Kia Sorento Latch Problems
- 13
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 13 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- failure mileage · 11 records
- failed open · 7 records
- open outside · 6 records
- repaired failure · 6 records
- door latch · 5 records
- front passenger · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 8 |
| 100–150k mi | 2 |
| 150–400k mi | 1 |
| 1–30k mi | 1 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Latch
Airbag light for passenger is on. Also the back right passenger door won't open from the outside or inside. Door not locked and child lock is off.
ODI 11301586
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the latches on both rear doors did not lock. The vehicle was not taken to the dealer. The manufacturer was called, but did not return the contact's call. The failure was not repaired. The failure mileage was approximately 100,000.
ODI 11078701
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the driver side door failed to open. The vehicle was taken to a dealer where it was diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000.
ODI 10873635
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the front driver side door failed to open from outside the vehicle. The contact had to enter the vehicle from the front passenger side door. The failure recurred continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuator and latch failed and needed to be replaced. The vehicle was not repaired. The…
ODI 10885461
Latch
Tl* the contact owns a 2011 kia sorento. Without warning, the plastic door latch piece prematurely fractured on the front driver and passenger side doors. The contact was unable to open the doors from the outside. The contact was locked out of the vehicle and had to make the necessary adjustments with a locksmith to unlock the doors due to the failure. The vin was included in nhtsa campaign number: 15v626000 (power…
ODI 10899504
Latch
Tl* the contact owns a 2011 kia sorento. While attempting to enter the vehicle, the front driver and passenger doors and the rear passenger door failed to open from outside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.
ODI 10891993
Latch
Tl* the contact owns a 2011 kia sorento. The rear driver side door failed to open from inside or outside the vehicle. The contact took the vehicle to the dealer to be diagnosed and the mechanic stated that the door latch had to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 79,000.
ODI 10818990
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side door would not open from outside of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,461.
ODI 10851495
Door · Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the chrome on the door handle was peeling and caused a passenger to sustain cuts to the hand when attempting to open the door. It was unknown which door handle experienced the failure. The vehicle was not diagnosed or repaired. The failure mileage was 88,200. The consumer stated the defective door handle, was on the driver's side rear passenger door.…
1 injury
ODI 10762687
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that upon entering the vehicle, the driver front and passenger front side doors failed to open. The vehicle was driven to the dealer for diagnostic testing. The technician diagnosed that the latch assembly kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 86,000.
ODI 10747488
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that the front passenger and driver side doors failed to open from outside the vehicle. The contact mentioned that the failure occurred on two separate occasions. The vehicle was taken to the dealer where it was diagnosed that the latches for both doors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The…
ODI 10870671
Latch
Tl* the contact owns a 2011 kia sorento. The contact stated that all the exterior door handles failed to open the vehicle from the outside. Vehicle was not taken to the dealer for diagnostic testing and stated that there were no recalls at the time. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 98,000.
ODI 10760670
Automatic Transmission · Interior Lighting · Latch
Tl*the contact owns a 2011 kia sorento. The contact stated that while driving approximately 70 mph with the cruise control activated she heard a loud noise underneath the drivers seat. The vehicle then shuttered, stalled and wouldn't accelerate. The driver was able to keep driving, but couldn't accelerate over 20 mph. The vehicle was inspected by a dealer who informed the contact that the pressure control solenoid…
ODI 10381490