2011 Kia Sorento Seats Problems
- 14
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 14 stored complaint records:
- 1 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- upright position · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 5 |
| 30–60k mi | 3 |
| 150–400k mi | 1 |
| 100–150k mi | 1 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Electrical System · Seats
Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.) driver side window would not roll up.
Crash reported
ODI 11243908
Air Bags · Body · Seats
My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part, then charge for that and installation.
ODI 11233583
Seats · Steering
All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work. Having a working horn is part of the safety equipment on a vehicle. One day while parked, i honked the horn to get my sons attention and it did not work.the horn just stopped working. Another time i was making…
ODI 11129971
Seats
Middle row seat latches are stuck and the seats cannot be moved. No access to the third row because the latches are stuck. Also, one of the seats is stuck in a reclined position, which i believe is unsafe in case of an accident. Both of my young children's car seats are in that row. Apparently, it is a common issue with this make and model of vehicle. The latches are located next to the headrests on both seats.
ODI 11190339
Air Bags · Seats
Kia sent a notice that they are extending the warranty for the front airbag clock spring assembly. My airbag light is staying illuminated so i took it into the dealer for a diagnostic. The dealer informed me that the issue is not the clock spring assembly its the occupant classification mat. This means that if i am in a crash my front airbag will not deploy and i am risking the life of my passenger. Why is this…
ODI 10883245
Seats · Unknown Or Other
When out to my kia and i hit the unlock button. Attempted to open the front passenger door. Didn't open, so i hit the unlock again, still wouldn't open. So i walked around and opened the drivers side and reached over, the door opened. This is the first time for this door. But i've had this happen to me to the rear drive side door and had to have the door handle replaced. The kia was sitting in the driveway not…
ODI 10819600
Seats
The back seat on the drivers side will not go back to the proper upright position. I put down the seat in order to take some materials needed for my job, when i tried to return back to the upright position it only went so far, now when my son is in his car seat he is leaning forward and a slight angle. If an accident were to happen and i was hit on the drivers side and the airbag were to deploy it would literally…
ODI 10839199
Seats
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side seat adjuster was stuck past the upright position and failed to adjust. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 53,000.
ODI 10763578
Air Bags · Seats
Dash light with the airbag logo came on as i was starting up today, and stayed on. Went straight to kia dealership, the one we always use. Service advisor said he's seen a lot of them, same problem. He agreed that $2,000 was very expensive for this repair. This malfunction disables all the airbags. In the event of an accident, we are toast. Kelly blue book rates this vehicle at a value of $9500, in mint condition,…
ODI 10735354
Seats
The second row seats do not correctly release or latch.
ODI 10908079
Seats
The passenger side retractable rear seat became more difficult to operate since purchasing the vehicle new. Finally it became stuck to the extent that it could not be moved in either direction. This occurred one month after the warranty expired.
ODI 10761244
Seats
Rear seat latches break. 1st occurrence approx 60k miles. Broken again approx 70k miles. Latches very difficult to use. May break and leave seat useless in down position. Currently broken with seat stuck in upright position. Appears to break while vehicle stationary. Kia seems to have issues w latches in general. Am aware warranty extension for door latches (2 of mine have broken). Thank you!!! *tr
ODI 10913944
Electrical System · Seats
Tl* the contact owns a 2011 kia sorento. The contact stated that the fuse box panel under the driver seat detached completely, exposing the wires. The vehicle was taken to an authorized dealer three different times for the same failure and the fuse box panel was replaced each time. The technician advised that the front driver seat would need to be replaced because the defect was a manufacturing flaw. The…
ODI 10424035
Seats
Tl* the contact owns a 2011 kia sorento. The contact stated that the driver's seat control cover was fractured. The seat cover plastic became hooked onto the contact's pants and caused her to fall to the ground, injuring her knee. The vehicle was taken to the dealer for inspection where they advised that they were unable to determine why the seat cover continued to fail. The vehicle was repaired but the failure…
1 injury
ODI 10481019