1. Kia Sorento
  2. Problems
  3. 2012
  4. Sun/Moon Roof Assembly

2012 Kia Sorento Sun/Moon Roof Assembly Problems

15
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 15 stored complaint records:

  • 0 indicate a crash
  • 3 indicate injury
  • 0 indicate fire

What owners report

  • notified failure · 4 records
  • failure mileage · 4 records
  • sunroof exploded · 4 records

Mileage in stored records

BandRecords
30–60k mi6
60–100k mi5
1–30k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 9, 2018 · 85,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2012 kia sorento. While driving approximately 45 mph, the sun roof exploded and glass fell onto the contact's head and inside the vehicle. There were no injuries. The contact pulled over onto the side of the road. The vehicle was driven to pete's car smart kia (4701 s soncy road, amarillo, tx 79119) for repairs. The cause of the failure was unknown. The manufacturer was not notified of the…

    ODI 11152026

  • April 26, 2018 · 97,414 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2012 kia sorento. While driving the vehicle, the sun roof shattered. The contact stated that glass particles fell onto the passengers. There were minor scrapes, but medical attention was not required. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 97,414.

    2 injuries

    ODI 11090390

  • January 14, 2018 · 67,000 miles

    Sun/Moon Roof Assembly

    While driving on the freeway at 60 mph, the panoramic sunroof/moonroof exploded for no reason and dropped glass down on me and also a meal bar swung down and hit me on the side of my head. Fortunately it was early morning and not a lot of traffic around me, or the situation could have been a lot worse. Nothin hit the roof prior to the explosion, a very scary situation. I have cuts on my hands and a welt where my…

    1 injury

    ODI 11062786

  • September 6, 2017 · 95,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2012 kia sorento. While the contact's wife was driving 55 mph, the sun roof inadvertently exploded. There were no warning indicators illuminated. The dealer was contacted (evansville kia at [redacted], 4000 e division st, evansville, in 47715). The manufacturer was notified of the failure and had the vehicle towed to the same dealer, but the failure could not be replicated. The failure mileage…

    ODI 11041803

  • January 7, 2017

    Body · Sun/Moon Roof Assembly · Unknown Or Other

    SUNROOF EXPLODED WHILE DRIVING. *TR

    ODI 10943707

  • February 21, 2015 · 44,000 miles

    Sun/Moon Roof Assembly

    I was traveling home at approximately 55 mph at the time of the incident. The sunroof was fully closed and had imploded with no known cause. Glass had fallen on both the driver and passenger resulting in minor lacerations. No other vehicles were visible on the road at the time of the incident and no foreign objects such as rocks were found in the vehicle. ... Updated 03/19/15*bf updated 6/19/2015*js

    2 injuries

    ODI 10689999

  • January 4, 2015 · 52,000 miles

    Sun/Moon Roof Assembly · Visibility/Wiper

    Driving west on interstate 70 in colorado an hour west of denver. The rear sunroof shattered into hundreds of pieces for no apparent reason. No injuries. Car traveling about 55mph. *tr

    ODI 10670206

  • October 18, 2014 · 78,000 miles

    Sun/Moon Roof Assembly

    On friday, oct 17, 2014 i drove over 600 miles with my son to an event and returned home. The next morning i discovered the sunroof was shattered. The car was parked next to our house in our driveway at the time. It was very strange as nothing had fallen on the car and there appeared to be no cause. When i called the kia dealership they initially denied knowing of any similar problems with sunroofs shattering. After…

    ODI 10649446

  • August 28, 2014 · 58,000 miles

    Sun/Moon Roof Assembly · Visibility/Wiper

    My wife and i were driving on i-85 north outside of durham, nc. There were no cars around or in front of us for at least 1/4 mile. There was a loud bang and then wind noise. The sunroof had exploded for no reason. *tr

    ODI 10632804

  • August 18, 2014 · 23,400 miles

    Sun/Moon Roof Assembly

    While driving our sunroof exploded. There was no object that hit it. It just spontaneously shattered. The sunroof was closed at the time but the sunroof sliding shade was open...updated 08-26-14 *bf updated 8/29/2014 *js

    ODI 10626138

  • August 5, 2014 · 48,800 miles

    Sun/Moon Roof Assembly

    Driving on highway at a speed of 60 mph. Sunroof exploded, or shattered, i should say. No vehicles in front of me. Nothing above me. In other words, i don't believe that the sunroof was hit by any debris or object. Simply, out of the blue, shattered.. Updated 08-20-14 *bf

    ODI 10619260

  • May 25, 2014 · 20,127 miles

    Sun/Moon Roof Assembly

    Tl * the contact owns a 2012 kia sorento. While driving 35 mph, the sun roof shattered. The vehicle was towed to the dealer, but the cause of failure was undetermined. The vehicle was repaired and the manufacturer was notified. The failure mileage was 20,127.

    ODI 10597677

  • April 18, 2014 · 44,000 miles

    Sun/Moon Roof Assembly

    While driving down the road, there was a sound like a gunshot. When i looked back, i noticed that the rear sunroof had shattered completely. There was a bulge in the glass going upward like the glass exploded, not imploded as it would if something struck it. *tr

    ODI 10583626

  • January 25, 2014 · 35,000 miles

    Sun/Moon Roof Assembly

    The moonroof (stationary sunroof that does not open) over the 2nd row seat exploded spontaneously. There was no impact from a rock or any other debris. There was a loud explosion sound like a gunshot sound and glass shot out the top and fell down into the car. It fractured into thousands of pieces...updated 04-29-14 *bf

    ODI 10562516

  • December 13, 2013 · 24,430 miles

    Sun/Moon Roof Assembly

    This past friday at about 2 pm i was driving my 2012 kia sorento down highway 50 when suddenly and for no apparent reason my sunroof violently exploded. I pulled over immediately because i wasn't sure at that moment what had actually happened. When i climbed up to look i found that the front portion of my panoramic sunroof was completely shattered. I looked through the glass but found no rock or any other kind of…

    ODI 10556130