1. Kia Sorento
  2. Problems
  3. 2012
  4. Air Bags

2012 Kia Sorento Air Bags Problems

53
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 53 stored complaint records:

  • 7 indicate a crash
  • 5 indicate injury
  • 1 indicate fire

What owners report

  • airbag light · 19 records
  • light came · 18 records
  • passenger side · 9 records
  • clock spring · 6 records
  • side airbag · 5 records
  • warning light · 5 records

Mileage in stored records

BandRecords
60–100k mi22
100–150k mi13
1–30k mi5
150–400k mi2
30–60k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 15, 2018 · 80,000 miles

    Air Bags

    Takata recall? Air bag light is on for no reason!!! Please investigate!! There are over 2000 complaints online for the same issue, kia wants to charge $2000 to repair seat or sensor?? I cannot get my car inspected!! Furious-this is a recall- i did not beak my air bag!!! Please check complaints online with same issue there are thousands!!!!!!! For 2012 kia sorento - please help!!! So tired of being ripped

    ODI 11076357

  • January 2, 2018

    Air Bags

    Hi - today, on my way to the park - a [redacted], the airbag light turned on. I have not been in an accident and my car has almost 130,000 miles. Readying online - i am dreading to go to the dealership. I did find a post that in february of 2016 - kia issued a service bulletin but there is no number attached, therefore, i am guessing i will have to pay for it. Has there been any new developments on this issue? If…

    ODI 11057959

  • December 8, 2017 · 98,000 miles

    Air Bags

    98,000 miles. Air bag light staying on for no reason. Took to kia dealership. Code 1764 ocs mat defect. Has to do with mat on seat of front passenger to detect passenger and weight. Price to fix $2000.00 that is ridiculous! I have seen tons of reports of this issue on kia sorentos. They advertise for their safety and that is why i purchased this vehicle new. I have never had any vehicle that had issues with the air…

    ODI 11053980

  • October 2, 2017 · 86,000 miles

    Air Bags

    Tl* the contact owned a 2012 kia sorento. While driving 20-25 mph and making a left turn, the vehicle was struck on the rear passenger door and rear quarter panel. The air bags failed to deploy. The contact stated that the vehicle was equipped with rear passenger side curtain air bags, which failed to deploy. The contact was transported by ambulance to a hospital for a fractured collar bone, which required medical…

    Crash reported · 1 injury

    ODI 11054544

  • August 14, 2017 · 80,974 miles

    Air Bags

    Airbag light sensor its on, they change the airbag sensor on 2015 but know almost 5 years and 81k are not covering it. Saying its non security issue

    ODI 11020083

  • August 9, 2017 · 47,616 miles

    Air Bags

    Srs light has come on. Initially took it into a dealership in 8/2017, was told they were able to reset the sensor and the light went off. It has since come back on and now i am told i have to replace the ocs mat and it will cost me $1900. This is a safety issue and should be covered under the warranty. Srs light came on for no reason

    ODI 11080170

  • August 1, 2017

    Air Bags

    Warning light came on and stayed on at 28k miles, never in an accident.

    ODI 11064785

  • June 22, 2017 · 77,000 miles

    Air Bags

    The air bag warning light came on at about 77k miles and will not go off. This appears to be a recurring problem with the vehicle in seeing postings online.

    ODI 11019465

  • May 4, 2017 · 81,700 miles

    Air Bags

    Car purchased in november 2014. Driver's side airbag light came on a week ago about 81,700 miles. Took to kia dealer on 5-4-17 and was told i needed a new air bag costing $1,032 as extended warranty does not cover it. Warranty should cover cost of replacing airbag as it is part of the vehicle and is faulty through no fault of my own. I have read numerous complaints online about similar issues. I am not able to…

    ODI 10983574

  • April 19, 2017

    Air Bags

    The air bags did not come out and the car was tolled.

    Crash reported

    ODI 10984842

  • March 1, 2017 · 90,000 miles

    Air Bags

    The air bag light on the front panel turned on when the car had about 90,000 miles with no accident or other issue. The kia dealer inspected the vehicle and let me know that the air bag module and the air bag at the driver's side has to be replaced at a cost of more than $800 in pr. They also told me that the air bags may not work properly in case of an accident while this light is on. I consider that this is a…

    ODI 11121036

  • February 25, 2017 · 800,000 miles

    Air Bags · Steering · Suspension

    Takata recall- i had just stopped turned a corner and then vehicle pulled to the right causing me to hit a pole.

    Crash reported · 1 injury

    ODI 10967040

  • January 27, 2017 · 88,478 miles

    Air Bags

    Tl* the contact owns a 2012 kia sorento. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer (fort myer kia) where it was diagnosed that the air bag sensor was defective and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 88,478. Updated 08/22/17*lj updated 8/25/2017*js

    ODI 11001723

  • October 1, 2016 · 88,000 miles

    Air Bags

    Airbag light came on and stays on. No accidents or such. Checked fuses and they are fine. Please have kia complete a recall. This seems to be an issue with all kia's

    ODI 10980473

  • August 19, 2016

    Air Bags · Unknown Or Other

    2012 kia sorentos are junk!! In oct i will have owned this car for 2 years, my first new car purchase or at least it was suppose to be, feel totally shafted by the dealership that sold me a more expensive older car with loads of miles but that's not the point. Anyway the the car is junk, after paying $85 a door to change 3 doors i just superglued them things back on and tada no more handles popping off. Driving my…

    ODI 10897280

  • March 9, 2016 · 117,250 miles

    Air Bags · Seats

    Tl* the contact owns a 2012 kia sorento. The contact stated that the air bag indicator illuminated. The vehicle was taken to aloha kia of maui (89 e wakea ave, kahului, hi 96732) and repaired several times regarding the failure. The dealer stated that the weight sensor for the passenger seat was the cause of the failure. The vehicle was repaired, but the failure recurred. The dealer stated that the entire seat…

    ODI 11190350

  • January 30, 2016 · 70,000 miles

    Air Bags · Engine

    We were told we had a 10 yr, 100000 mile warranty bumper to bumper in jan 2012 when we bought the vehicle. Last week the airbag light and engine light came on. We took the car to the local kia dealership and was told the warranty didn't cover check engine or airbag problems, even though the dealership service department said they would be covered if the unit was under 5 years old. They want $1000+ to fix the engine…

    ODI 10823576

  • January 5, 2016

    Air Bags

    Letter from kia saying airbag may be issue. When i called dealer i told them airbag light was on and they said i'd be charged if nothing was wrong with it. This was not a recall according to kia. After looking online many other kia owners have faced same issue with the sorento and other kia models. Under warranty, dealers have changed out seats and resolved the airbag issue. Most cases though, dealer wants to charge…

    ODI 10948614

  • January 1, 2016 · 66,000 miles

    Air Bags

    Have a 2012 kia sorento. Took it in to have a recall repaired. Dealer had it for 3 hours and when we got it back the air bag light on the control panel was on. They claim that they did nothing that would have caused the light to come on. For 67,000 miles no problem. They have it for 3 hours and now there's a problem. They said they would repair it for $700-$800. I asked if there was a possibility of the bag not…

    ODI 10837960

  • December 15, 2015

    Air Bags

    Airbag light came on dash at approx. 71,000 miles. Kia dealership service says "passengers seat cushion assembly setting code" estimated cost to fix is $2,306.00. Car in excellent shape. Car never in any accidents, all maintenance done at kia dealership.

    ODI 10821216

  • November 3, 2015 · 13,741 miles

    Air Bags · Service Brakes

    Tl* the contact owns a 2012 kia sorento. The contact stated that while coming the a stop, the brakes failed to respond when the brake pedal was depressed. As a result, the vehicle to crashed into a restaurant. The air bags did not deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was still at the location of the crash at the time of the call. The manufacturer was not notified…

    Crash reported

    ODI 10788146

  • October 7, 2015 · 65,270 miles

    Air Bags

    The red airbag dashboard light came on. I took it in to the kia dealership and they said the clock spring needed replacing. They wanted to charge me $458 dollars to fix it. I purchased this car less than a year ago. It's a 2012 so this part should not be faulty after this length of time. The car has 65,000 miles on it, and since i purchased it used it's out of warranty as of 60,000. Now i am without airbags because…

    ODI 10780594

  • July 14, 2015 · 72,296 miles

    Air Bags · Body

    Went out from work to start my car and noticed the airbag light would not go out. I shut the car off and restarted to see if it would go out. It would not. The very next day, i went to open the front door on the passenger side to put something in the car. The handle fell off in my hand. The passenger side door is hardly used as i am the only occupant of the car. It had not been hit or damaged, the cover just broke…

    ODI 10743439

  • October 13, 2014 · 66,500 miles

    Air Bags

    Air bag light is permanently on. Have been told its the clock spring, and want $400 to replace. It is just out of warranty. I have noted recalls with kia other models. Obviously a weak point in this manufacturer. *tr

    ODI 10650406

  • August 22, 2012 · 15,000 miles

    Air Bags

    I just turned right on the main street in my subdivision when a motorcycle going at a high rate of speed hit the speed bump an ran right into my door on drivers side. No air bags went off an there is air bags on the door. Both of us transported by ems to hospital. *tr

    Crash reported · 1 injury

    ODI 10473009