1. Kia Sorento
  2. Problems
  3. 2012
  4. Air Bags

2012 Kia Sorento Air Bags Problems

53
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 53 stored complaint records:

  • 7 indicate a crash
  • 5 indicate injury
  • 1 indicate fire

What owners report

  • airbag light · 19 records
  • light came · 18 records
  • passenger side · 9 records
  • clock spring · 6 records
  • side airbag · 5 records
  • warning light · 5 records

Mileage in stored records

BandRecords
60–100k mi22
100–150k mi13
1–30k mi5
150–400k mi2
30–60k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 30, 2020 · 97,514 miles

    Air Bags

    At 97k miles, the airbag sensor light came on. After a $134 kia service visit, they determined we needed to replace our passenger side seat for an ocs sensor, at a cost of $2,550. The airbags have never been deployed in the vehicle. After reviewing many websites (and nhtsa), i see that this appears to be a common problem with this vehicle. There was a recall on the drivers side airbag clock spring, but it does not…

    ODI 11306438

  • November 5, 2019 · 140,000 miles

    Air Bags · Seats

    The ocs (occupant classification sensor) has failed, resulting in the passenger side airbag failing in the "off" position. The cost to replace is in excess of $2,000... A price that will leave many owners without a functioning passenger side airbag. Kia has extended coverage for other failing airbag components (clock spring), it is odd they would leave their customers exposed by not covering this one.

    ODI 11278335

  • September 16, 2019 · 123,000 miles

    Air Bags

    At approximately 123k miles, the airbag sensor light came on. After a kia service diagnosis, it was determined that i need an ocs mat replacement, passenger side. The airbags have never been deployed. The cost is $2,700. After reviewing many consumer websites, i see that a great number of people are having the same problem. The light came on as i was starting the car and never went off. This appears to be a…

    ODI 11265750

  • September 9, 2019 · 88,000 miles

    Air Bags

    Vehicle with just over 88000 miles airbag light came on dealer says will be anywhere from 1500 to 2600 dollars to find and replace issue. Other sorrento owners complaining online about same issue. On initial start for the day airbag light came on and wont go out

    ODI 11287773

  • September 1, 2019 · 97,000 miles

    Air Bags

    I received a recall notice from kia motors stating that i need to bring in my 2012 sorento in to have the "clock spring assembly" checked as my air bag light on the dashboard is illuminated. I brought it to have it checked and was told that it's not the "clock spring assembly" but the ocs mat that is defective ( code b1764 ) and would cost me $2640 to replace...i was told that the air bag system "might not" function…

    ODI 11254441

  • August 11, 2019 · 159,387 miles

    Air Bags

    My suv has not encountered any incidents that involve the air bags to deploy. Yesterday while leaving work the air bag warning light came on after i started the vehicle and the light still has not turned off. Looking at recent complaints it appears that kia has an issue that needs to be fixed nationwide.

    ODI 11243368

  • July 26, 2019 · 112,000 miles

    Air Bags

    Air bag light on. Air bag light came on while driving. No accident or anything to set it off. Nothing but problems with this model and this is the icing on the cake. So unsafe!!!

    ODI 11235203

  • July 10, 2019 · 101,000 miles

    Air Bags

    My car has never been in an accident. While driving yesterday, the air bag indicator came on and stayed on all through my trip. It will not go off. I did some research on the internet and seen that this issue has been complained about by so many other users of this vehicle. This is a safety issue as the airbag system is likely faulty and may not deploy in an accident.

    ODI 11230927

  • June 14, 2019

    Air Bags

    Electrical problem with the air bag not allowing it to deploy in an accident (at all times), will cost $2,000 to repair

    ODI 11222882

  • May 30, 2019 · 77,200 miles

    Air Bags

    Tl* the contact owns a 2012 kia sorento. The contact stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact scheduled an appointment with darcars kia of frederick (5826 urbana pike, frederick, md 21704, [redacted]) to have the vehicle diagnosed and repaired. The failure mileage was 77,200.

    ODI 11216981

  • April 9, 2019 · 101,138 miles

    Air Bags

    The airbag light will not turn off on the dashboard. I have not been in accident or anything. I turned my car on like normally and the airbag like continued to stay on instead of turning off once you are buckled and started driving.

    ODI 11218639

  • February 10, 2019 · 85,000 miles

    Air Bags

    I too have the problem of the passenger airbag light coming on out of the blue; no accidents.

    ODI 11254434

  • February 4, 2019 · 135,000 miles

    Air Bags

    Takata recall - ocs mat passenger front seat- airbag light came on while driving down highway and no one was sitting in the seat - kia said it is not a defect however i see multiple complaints about this issue. They want to charge $1950.00 to fix it.

    ODI 11180067

  • December 1, 2018 · 90,000 miles

    Air Bags · Electronic Stability Control · Unknown Or Other

    Door handles broke off, air bag light is turned on after replacing battery in car, and car won't pass smog because o2 sensor readiness and fuel system monitors won't show ready even though there is nothing wrong with the car and car is not pulling any error codes, both upstream and downstream o2 sensors were replaced, air filters changed, and fuel system was flushed and still did nothing to make the monitors show…

    ODI 11161009

  • September 21, 2018 · 79,000 miles

    Air Bags

    The airbag light is on. Local kia dealer closing so not taking appointments. Took it to two different mechanics both recommended checking to see if there is a recall. Their computer said high resistance in steering wheel airbag. Light is on whether sitting in the car or not sitting in it but ignition on. As long as car is on light is on. It has about 79,000 miles.

    ODI 11138788

  • September 19, 2018 · 192,892 miles

    Air Bags

    Tl* the contact owns a 2012 kia sorento. The contact stated that the air bag warning indicator remained illuminated while driving. The contact was concerned that the air bag could deploy. The vehicle was taken to union city auto mall ([redacted], union city, ga 30291, [redacted]) and the air bag sensor was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the…

    ODI 11130665

  • August 27, 2018 · 20 miles

    Air Bags · Electrical System · Engine

    I was driving the truck when i heard a loud noise like a fire gun than i saw smoke coming out from the engine, i pulled over and saw that the engine was already on fire, i got my two daughters out of the truck and five minutes later the whole truck exploted

    Fire reported

    ODI 11154607

  • August 16, 2018 · 142,000 miles

    Air Bags · Seats

    My airbag light went off a few months ago. I originally thought is was a short because it went off anytime i moved the passenger seat around. I had my service tech check it a few times, and he reset it. He eventually said i should take it to kia. They diagnosed it and said the ocs mat was bad. It was the passenger seat occupancy sensor. I was quoted $2601.29 for just the part! They said i needed the whole cushion…

    ODI 11121956

  • June 18, 2018 · 88,358 miles

    Air Bags · Exterior Lighting

    Srs, airbag module light on constantly replacing bulbs june 2018, 88kmikes airbag warning light came on and wont go out after several attempts at resetting. Dealer stated it is the airbag module, not covered under warranty and would cost $750-$800 to repair and reset

    ODI 11118928

  • May 28, 2018 · 113,800 miles

    Air Bags

    The airbag ligjt came on and stayed then it cut off but it was never in a accident and nothing else has came on have you heard of malfunction

    ODI 11100696

  • May 26, 2018

    Air Bags · Unknown Or Other

    Takata recal. My kia 2012 with current millage 49,000. No accident. Airbag light is on. Check engine light is on. Brought my vehicle to kia dealer. They said intake manifold need to be replaced and it cost around $900.

    ODI 11152483

  • April 3, 2018 · 120,000 miles

    Air Bags

    Airbag light is on. Code says it is a passenger seat body sensor mat. Kia has a service campaign for many airbag issues, but says this is not a problem

    ODI 11118156

  • March 31, 2018 · 115,996 miles

    Air Bags · Power Train · Seats

    Hello, i am 2nd owner @51,000 k with no known accidents to this suv. From 51,073k i discovered the 2nd row seat latch was faulty and i couldn't fold the seat down. I had the latch replaced and it was fine and only used it about eight imes. Then @ 68,000k found it was using/ burning oil. The repair cost quoted for this is $3,600. Ever since i've had to add up to four quarts of 5w20 between oil changes. At 85,000k the…

    ODI 11082346

  • March 23, 2018 · 112,000 miles

    Air Bags

    Tl* the contact owns a 2012 kia sorento. The contact stated that the air bag warning indicator was illuminated for approximately two months, which was a safety concern. The vehicle was taken to the dealer (mentor kia in mentor, ohio, [redacted]) where it was diagnosed that the driver's side air bag seat sensor was defective and needed replacement. The vehicle was not repaired. The manufacturer was notified of the…

    ODI 11097667

  • March 10, 2018 · 103,000 miles

    Air Bags

    Warning light came on stating passenger side airbag has been deactivated at around 103,000 miles and has not turned off.

    ODI 11078552