1. Kia Sorento
  2. Problems
  3. 2014
  4. Sun/Moon Roof Assembly

2014 Kia Sorento Sun/Moon Roof Assembly Problems

13
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • heard loud · 4 records
  • sounded like · 4 records

Mileage in stored records

BandRecords
1–30k mi9
60–100k mi2
100–150k mi1
30–60k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 12, 2019 · 86,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2014 kia sorento. While driving 35 mph, the panoramic sun roof exploded without warning or an impact occuring. The contact stated that glass entered his eyes. He flushed his eyes with water. There were no injuries. The contact called weseloh kia carlsbad (5331 paseo del norte, carlsbad, ca 92008, [redacted]) who stated that glass was not covered under the warranty. The vehicle was not…

    ODI 11288860

  • June 1, 2018 · 97,000 miles

    Sun/Moon Roof Assembly

    Tl* the contact owns a 2014 kia sorento. While driving approximately 70 mph, a loud explosion sound was heard as the sun roof shattered. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was taken to an independent glass shop recommended by the insurance company. The manufacturer was notified of the failure and case number: 12745485 was opened. The vehicle was not…

    ODI 11102141

  • October 12, 2017 · 33,000 miles

    Sun/Moon Roof Assembly · Visibility/Wiper

    Tl* the contact owns a 2014 kia sorento. While driving 65 mph, the panoramic sun roof exploded. The contact heard a loud banging noise prior to the explosion. The vehicle was taken to lev kia of framingham in framingham, massachusetts where it was assumed that a rock may have struck the glass and caused the explosion. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000.

    ODI 11040009

  • January 5, 2017 · 143,000 miles

    Sun/Moon Roof Assembly · Visibility/Wiper

    I am reporting my panoramic sunroof exploding on my 2014 kia sorento sxl. I was driving on a very smooth interstate high way in the morning with no traffic around me. I was traveling at 70mph and it was morning about 60 degrees. I was on the phone with my wife and heard a loud sound (sounded like a gunshot) and then it started raining down glass around me. As i stated, i was on the road and there was not another…

    ODI 10943938

  • April 26, 2015 · 17,500 miles

    Equipment Adaptive/Mobility · Sun/Moon Roof Assembly

    As i was driving into my daughters driveway approx. 5-10 mph i heard a loud pop and then glass raining down from the panoramic sunroof onto the back seat of the vehicle. All the windows and sunroof were closed at the time of the occurrence. Only the rear portion of the glass roof shattered, the front glass remained in tack. *tr

    ODI 10713177

  • February 3, 2015 · 14,800 miles

    Body · Sun/Moon Roof Assembly

    Driving on the freeway this morning i heard a very loud noise and then my sunroof shattered. It was the back portion of the panoramic sunroof and it completely shattered. Some small glass particles fell into the car, but most of the glass stayed attached. I pulled over and called hwy patrol thinking someone must have thrown something at my car. I was not close to any other vehicles. Maybe it was already compromised…

    ODI 10680978

  • January 23, 2015 · 19,795 miles

    Body · Sun/Moon Roof Assembly

    We were driving when suddenly the sunroof exploded violently and all glass fell on us. *tr

    ODI 10679469

  • December 8, 2014 · 4,223 miles

    Sun/Moon Roof Assembly

    At around 0400 pm we were driving east on hwy 50 about fifteen miles outside of pueblo co just past the turn off to the pueblo chemical depot headed to la junta. There was no to little traffic, we heard a loud bang or pop that scared us both and made us duck for cover. My wife quickly pulled to the side of the road where i got out to inspect the car and found the sunroof had literally blown out, shattered into tiny…

    ODI 10663001

  • July 23, 2014 · 10,000 miles

    Sun/Moon Roof Assembly

    Was driving vehicle on freeway when sunroof spontaneously shattered, causing a huge hole & glass to rain down into car. No rock or roadway debris was observed to be a factor. *tr

    ODI 10615682

  • June 14, 2014 · 12,960 miles

    Sun/Moon Roof Assembly

    While driving on the highway going approximately 70 mph the front portion of our 2014 kia sorento sunroof just exploded, it sounded like a shotgun went of in the car, luckily we had the interior sun shade closed which kept the glass from coming inside...updated 07/01/14 *bf the consumer no longer owns the vehicle. Updated 07/03/14 updated 1/12/2014*js

    ODI 10598336

  • March 15, 2014 · 12,000 miles

    Body · Sun/Moon Roof Assembly

    While driving on the highway with no other cars near, the glass sunroof above the drivers head exploded leaving a bowling ball sized hole in the middle of the glass top. Nothing hit the top, it exploded outward with force....updated 04-30-14 *bf updated 10/1/2014 *js

    ODI 10579474

  • February 15, 2014 · 10,832 miles

    Sun/Moon Roof Assembly

    We were driving on interstate 540 n, 70 mph, normal driving conditions, and light traffic when the sunroof exploded. It sounded like we had been hit by another vehicle or sometype of explosion. I immediately looked in the rear view mirror to see a large piece of dark glass flying off from the top of my car. The inside shade was closed, no glass entered inside the vehicle. We pulled off at the road and discovered a…

    ODI 10564638

  • November 10, 2013 · 3,939 miles

    Sun/Moon Roof Assembly

    Sunroof shattered while driving on i-35 north. We have kids on board while that happened. It sounded like a gun fire when it happens. We can provide you the photos. *tr

    ODI 10551689