1. Kia Sorento
  2. Problems
  3. Seats

Kia Sorento Seats Problems

78
Owner complaint records in our dataset
13
Years with records
2004–2017
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 78 stored complaint records:

  • 6 indicate a crash
  • 5 indicate injury
  • 2 indicate fire

Complaints by year

What appears in the records

  • passenger seat · 19 records
  • passenger side · 13 records
  • side seat · 10 records
  • down position · 10 records
  • second seat · 8 records
  • upright position · 8 records

Mileage in stored records

BandRecords
60–100k mi23
1–30k mi14
30–60k mi12
100–150k mi8
150–400k mi2

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • January 5, 2020 · 138,000 miles

    Body · Seats

    My child who is currently 13, has managed to pull the rear passenger handle off the vehicle twice in the 6 years we have owned it requiring replacement both times as the piece holding the handle in is plastic and has shattered. The first time he was only 7. It is unacceptable for a door handle to be able to be destroyed by a child multiple times. Also, the handle which allows the second row seat to fold forward for…

    ODI 11297515

    2013 records in this system

  • December 19, 2019

    Seats

    Had tow truck company pick up my kia a week before christmas 2019 because check engine light and recall issue. I pick my kia up 2-3wks later and the driver side seat adjust is hanging off never has that been broken kia said it arrived that way. That's complete trash i had no issue wit that seating adjustment and now it sets off starks it's dangerous kia claims no responsibility and i have my husband as witness…

    ODI 11306905

    2012 records in this system

  • November 5, 2019 · 140,000 miles

    Air Bags · Seats

    The ocs (occupant classification sensor) has failed, resulting in the passenger side airbag failing in the "off" position. The cost to replace is in excess of $2,000... A price that will leave many owners without a functioning passenger side airbag. Kia has extended coverage for other failing airbag components (clock spring), it is odd they would leave their customers exposed by not covering this one.

    ODI 11278335

    2012 records in this system

  • October 2, 2019 · 186,243 miles

    Air Bags · Seats

    On regular terrain the drivers seat became noticeably loose, and upon going over a speed bump and slightly rougher terrain, the seat is unstable and moves out of place. A few days later the sensor light appeared on the dashboard for the airbags. Uncertain with how it happened, it is a major safety concern and should be addressed accordingly.

    ODI 11268879

    2014 records in this system

  • September 3, 2019

    Air Bags · Seats · Unknown Or Other

    Received extended warranty information regarding my airbag light brought this in to have the clock assembly spring reviewed and it was replaced but then was told i had to pay $2000 to have the passenger seat change to have the sensor go off.

    ODI 11252975

    2013 records in this system

  • August 30, 2019 · 144,000 miles

    Seats

    The levers on both my middle seats do work, so i can't lay my seats down or get in the third row.

    ODI 11253924

    2013 records in this system

  • May 6, 2019 · 144,000 miles

    Air Bags · Electrical System · Seats

    Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.) driver side window would not roll up.

    Crash reported

    ODI 11243908

    2011 records in this system

  • February 15, 2019 · 75,000 miles

    Seats

    I purchased my 2013 kia sorento in 2014 with 15,000 miles. The 2nd row passenger seat has been a problem from day one with getting stuck in the down position. The seat is now completely inoperable and permanently stuck/locked down after i moved it in the down position.

    ODI 11209381

    2013 records in this system