2011 Kia Sorento Unknown Or Other Problems
- 154
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 154 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 5 indicate fire
What owners report
- side door · 35 records
- open outside · 33 records
- door open · 31 records
- passenger door · 16 records
- open door · 16 records
- open inside · 14 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 41 |
| 100–150k mi | 32 |
| 30–60k mi | 14 |
| 1–30k mi | 11 |
| 150–400k mi | 10 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Failure of airbags to deplore. Accident 12/1/16. Insurance company has subsequently rendered the vehicle a totaled lost. Accident happened while vehicle was crossing a intersection (city street) and stuck another vehicle in the midsection.
Crash reported
ODI 10934574
Unknown Or Other
While i was driving at approximately 65 mph, the panoramic sunroof spontaneously detached, flew off, and shattered leaving a gaping hole in the roof. If someone had been driving behind me, they could have been seriously injured or killed. The body shop that replace the sunroof explained that a manufacturing defect caused the failure. I reported this problem to kia, but kia was uninterested. I'm reporting this…
ODI 10948099
Unknown Or Other · Vehicle Speed Control
After our purchase of the vehicle, the cancel button would get stuck at the top of the button. Therefore not being able to turn off the cruise control system completely. Without the brake switch it could cause the cruise control to not disengage.
ODI 10927548
Body · Unknown Or Other
Over the course of the past 6 months, i have had several problems with the door handles on this 2011 kia sorento. After searching online, ive found its a major problem that kia refuses to recall. This is absurd. The front two doors on the kia will not open from the outside, but will from the inside. One of the back doors has a handle that has broken off after little use. Ive read hundreds of stories of this…
ODI 10959037
Exterior Lighting · Unknown Or Other
Left low beem light is out in my car it is a new bulb.this is the 2nd time it has happened also the lights go out for no reasion i will be driving and they go out, i have to use the on and off lever flick it multipal times to get themto come back on i have taken it to dealler 4 times they cant find out why it dose it also last night for some resion my right door will not open from out side nor the driver side rear…
ODI 10911009
Unknown Or Other
The sunroof of the vehicle exploded while i was driving it on the interstate
ODI 10906156
Unknown Or Other
Driver side door will not open from the out side. The doors are unlocked and the only way to open the door is from the inside of the car. This is a hazard and a safety issue. I have read on many blogs with other kia sorento owner having the same issue. I have a baby, and having to open my driver door from the passenger side crawling through the car.
ODI 10905006
Unknown Or Other
In the past 3 years i've had two of my external door handles break off without explanation or incident.
ODI 10907232
Unknown Or Other
My sunroof exploded as i was traveling north on the 605 fry around 6:00 am on 8/31/16. I was no passing under any overhead bridges nor did i experience any debris hitting the car.
ODI 10903122
Unknown Or Other
Takata recall. I own a 2011 kia sorento. My back door handle (on the drivers side) will not open the door from the outside. The door handle has not worked since 2015. Today, august 28, 2016, my passenger door will not open from the outside. There has been no damage to the vehicle that would have created this problem.
ODI 10902039
Body · Electrical System · Unknown Or Other
Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now i have a 3rd door that won't open from the outside while unlocked. Gonna have to climb in from the hatchback pretty soon. They all open from the inside, not the outside. So now i have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and…
ODI 10897556
Body · Electrical System · Unknown Or Other
Kia sorento 2011. Parked. First it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all. Then today the other side not opening from the outside. All open from inside, only problem is what to do when all four stop opening from outside. If my kid is in there, falls asleep, and it's hot outside, how do i get the kid out if i can't open…
ODI 10895780
Unknown Or Other
Both front driver and driver passenger doors will not open from the outside. I have to open from the inside. The passenger door broke about 8 months ago. Driver side just broke. Was working fine then i went to get into the car and door would not open. I have 176000 miles on car. This is a safety hazard.
ODI 10892744
Unknown Or Other
The read passenger side door on my 2011 kia sorento will not open from the outside. This is a well known problem which kia is resusing to take responsibility for since it is not a "safety issue" according to them. I can not put on the child lock while transporting my child or it will not open from inside or out then. This is clearly a safety issue, as kia tells you to fix it immediately, but will then refuse to…
ODI 10892173
Unknown Or Other
Drivers side door does not open from the outside. Was parked in the driveway. Worked fine one minute, and the next i couldn't open it. I have to go through the passenger side door to open or leave drivers side window down and reach in to open. Many complaints concerning this already.
ODI 10898467
Unknown Or Other
Passenger rear door will not open from the outside. The vehicle was in my garage when the problem occurred.
ODI 10888688
Unknown Or Other
The front and rear drivers side door locks are not working properly. Unable to open door from outside. In the rear i am unable to open door from outside or inside. This is a safety and security issue. If i were in an accident my kids or passengers would be trapped in the back. From exploring on the internet kia executives are aware of this. Does it take a serious injury or fatality to get kia to respond to this…
ODI 10887363
Unknown Or Other
Passenger side door and rear-passenger door behind driver cannot be opened from the outside. The only way to open the door is from the inside. Kia claims it is not under warranty and wants to charge me $400 to repair their faulty equipment.
ODI 10887827
Unknown Or Other
One day last week i went to open my driver's side door & it wouldn't open. Took it to the shop & they had to take the whole door apart to find out what part was needed which took them several hours. It's going to cost me $500.00 to get this fixed. I have noticed many people complaining about the same . Thing.
ODI 10884224
Unknown Or Other
On 6/18/16 my driver side front door would not open from the outside. I had been having ongoing problems with the remote key not working also. During routine oil changes, i would ask for the remote key to be checked and the service people would state they could not duplicate the problem. On 6/24/26 i took the car into my local kia service shop. They told me that the latch inside the door needed to be repaired and…
ODI 10876527
Unknown Or Other
I have been having problems on and off with my remote key not locking or unlocking the doors. I've taken my car in for oil changes and have complained about the issue, but service was unable to duplicate this issue. It is still an issue. My main complaint is today i'm in for service because my driver side door will only open from the inside. I'm being charge $475.00 for a latch replacement . I am seeing on the web…
ODI 10876104
Unknown Or Other
Driver's door suddenly stopped opening from the outside. It can be opened from the inside. I need to enter the vehicle from the passenger side and climb across. My husband has back problems and is now unable to drive the car because he can't get in by himself. I have 2 young children, and am scared that i will be unable to get them out of the car if other door handles break or malfunction in a similar manner.
ODI 10873130
Unknown Or Other
Rear door latches both broke within three days of each other. Unable to open either door from inside or outside because of the internal child safety locks in place combined with the defective external door latches. The doors would unlock and lock, but still would not open because of the broken door latches.
ODI 10873596
Unknown Or Other
2 months ago, my driver side door would not open. It doesn't open from the outside with the automatic key nor if you put the actual key in the lock does it open. I have to continuously climb into my car from the passenger side door or leave the window rolled down and unlatch the car door from that way of entry. On saturday, july 16th, i was transporting my son and three friends from baseball game and they couldn't…
ODI 10886121
Unknown Or Other
My driver side 2011 kia sorento door handles stopped working on 05/27/2016. This is really frustrating, as i could open the door from inside but not from outside. I think it's a safety issue in case of an a accident/fire. This is a potential hazard for my family. Kia has to really step forward and replace this faulty mechanism. My car is just out of warranty and the estimate to fix it is $400.00. I urge the kia…
ODI 10871147