2011 Kia Sorento Air Bags Problems
- 143
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 143 stored complaint records:
- 18 indicate a crash
- 13 indicate injury
- 0 indicate fire
What owners report
- airbag light · 39 records
- light came · 38 records
- clock spring · 20 records
- steering wheel · 13 records
- safety issue · 12 records
- warning light · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 59 |
| 100–150k mi | 35 |
| 30–60k mi | 13 |
| 150–400k mi | 5 |
| 1–30k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
We too have the "air bag" light lit up on our kia- have done nothing to cause damage to air bag system except for maybe move the seat.
ODI 10861686
Air Bags
Tl* the contact owns a 2011 kia sorento. While operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver side air bag was deflating. The vehicle was not repaired. The failure mileage was 100,000.
ODI 10840475
Air Bags · Electrical System · Exterior Lighting
Original owner '11 sorento 4cyl, awd w/tow package & approx 88k miles. Problem 1st noticed about 2 mos ago when seat belt light began flashing with audible clicking coming from relay behind dash. It was daytime when this happened 1st few times & i could not duplicate problem. This issue seemed to happen after starting car & would go away after a few moments of driving. Releasing & re-connecting seat belt had no…
Crash reported · 1 injury
ODI 10811503
Air Bags
After changing the battery the airbag/srs light will not shut off. Diagnostic error code is b1346. The are a number of postings online about this with very dissatisfied customers. Kia did a similar recall under: 12v014000. Called kia and they said they wouldn't do anything.
ODI 10817576
Air Bags
I have a 2011 kia sorento and my airbag light is on when i turned on the vehicle. I have not yet taken it to a dealership but i am seeing a lot of complaints about this same issue. Why hasn't kia recalled this? Do they really need a death in order to fix the problem?
ODI 10808222
Air Bags
The airbag sensor light is on and the dealership is saying i need a new passenger airbag weight sensor. The cost is $1,800! Kia previously recalled the 2007 and 2008 models but the problem seems to be happening on newer models as well. It seems that this is a safety issue and not normal wear and tear. Please consider a recall.
ODI 10783020
Air Bags
After jump starting the 2nd battery installed by kia in 5 years 4 months 21 days on my kia sorento, the air bag warning light came on and stayed on. I took it to my dealer and asked if this meant that my air bags would not work, they said they thought that might be the case so i had them look at it. I was told that the air bag module assy needed to be replaced at 37,697 miles at the cost of $864.45 and of course my…
ODI 10785415
Air Bags
I turned on my car and the airbag light came on. I took it to the dealers a week later and was told the clock spring in the steering wheel has a shortage and it will cost approx. $450 to have it replaced. I was also told that this service is not under warranty. *cn
ODI 10762041
Air Bags · Electrical System
Tl* the contact owns a 2011 kia sorento. While driving at any speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and caused the air bag warning light to remain illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,800.
ODI 10762334
Air Bags
My airbag light is on and according to the kia dealership there is a malfunction that needs to be repaired. They told me that my car went our of warranty in early june 2015 and that i have to pay for this repair(approx $500.00). This strikes me as wrong since there has never been an accident with my vehicle and thus the airbag has never deployed. How can they claim that my airbag is broken since it has never been…
ODI 10760867
Air Bags
The airbag light lit up so i took it to the dealer. They said it was the clock spring and not covered under warranty. They also wanted to let me know that my airbags will probably not deploy if i get in a wreck. Multiple owners of sorento's have complained and there should be a recall. Kia recalled the hondo in 2007 or 08 for the same problem. This is not acceptable! They want 500.00 to replace it!
ODI 10889357
Air Bags
Air bag light came on. Took the vehicle to the dealership and the service rep said it was the faulty clock spring assembly. The service rep also stated that kia had already issued a similar recall on a 2008 model. If the airbags/sytsems are vital safety requirements. Then why are they going bad with-in 3yrs of being manufactured? Please do not wait until people die to issue a recall.
ODI 10817334
Air Bags · Seats
Dash light with the airbag logo came on as i was starting up today, and stayed on. Went straight to kia dealership, the one we always use. Service advisor said he's seen a lot of them, same problem. He agreed that $2,000 was very expensive for this repair. This malfunction disables all the airbags. In the event of an accident, we are toast. Kelly blue book rates this vehicle at a value of $9500, in mint condition,…
ODI 10735354
Air Bags
Upon starting vehicle the airbag light stayed illuminated. Taken to mechanic that states it's a malfunction in the airbag system. I've never been in an accident or deployed the airbags. It is scary to know that if i was involved in an accident i wouldn't have the safety of airbags designed to save lives. I've taken to the dealer and they want 2000 to fix. I feel this is a safety hazard and should be covered under a…
ODI 10759704
Air Bags
Tl* the contact owns a 2011 kia sorento. While driving 60-70 mph, the contact attempted to switch lanes due to construction on the highway and crashed into the preceding vehicle. The air bags failed to deploy. The front passenger sustained fractures on her ribs, nose, cervix, and pelvic bone. The rear passenger sustained right optical bone and sinus bone fractures. The contact sustained a right leg injury, hip…
Crash reported · 3 injuries
ODI 10745237
Air Bags
Airbag sensor light came on suddenly. Took vehicle to dealership and after "resetting" the sensor light three times they needed to take more diagnostics. They came back that the clock spring needed to be changed. This repair for part and labor is $500. I couldn't get it fixed today so if i get into an accident the drivers airbag will not deploy.
ODI 10730156
Air Bags
Air bag light came on will not go off have an apt with dealership tomorrow they say 45.00 to run a diagnostic check because there is no recall. And it is not covered so we will see about a cost i don't feel safe not knowing if my air bags are not going to work..updated 07/13/15 *bf
ODI 10725441
Air Bags
The airbag light went on when i started car and will not go off. There has been no accidents.
ODI 10724648
Air Bags · Electrical System · Power Train
2011 kia sorento airbag light came on out the blue. Took to dealership was advised either defective passanger airbag or the sensor for passenger seat. Would have to pay $$$ to put on diagnostic. Car jerks forward when switching gears. Also, car just accelerated by itself.. Put the car in park and it jerks forward. Its jerks so hard i could get whiplash.like the car doesn't want to stop.scarriest thing ever. I am…
3 injuries
ODI 10785899
Air Bags
Good afternoon, i have a 2011 kia sorento and the airbag light stayed on. When i took it to the dealer it was the clock spring. I paid to have my vehicle fix last fall. However, looking on the internet this seems to happen a lot in kia cars. Why havent kia reported this issue? I was rear ended recently and none of my airbags deployed. Im wondering if kia is hiding this issue. The person at the shop told me a clock…
Crash reported
ODI 10717384
Air Bags
Tl* the contact owned a 2011 kia sorento. While at a stop, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the rear of the preceding vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a whiplash as well as spine and back injuries. The front passenger sustained injuries to the neck and back along with whiplash, the second…
Crash reported · 4 injuries
ODI 10694565
Air Bags · Exterior Lighting
Purchased 2011 sorrento from dealer in 2011. Airbag light illuminated since 70k miles. Also, abs light illuminated about one year ago - took in for abs recall with set appointment and was turned away as dealer did not have 'the tool needed '' to perform recall that day. Also, dbc and esc indicator light have been on for years. Finally, within first year of purchase gear shift would jam and not into park. Dealer…
ODI 11063330
Air Bags
My vehicle was traveling at about 50 miles and hour and a car turned in front of me and i t- boned him. My car went up onto the 2 front wheels and then skidded into a telephone pole at about 30 miles an hour. My car is totaled. My concern is that the air bags never deployed during either impact and i think they should have. I have pictures to show the condition of the car...updated 01/21/15 */bf updated 01/26/15*jb
Crash reported
ODI 10668542
Air Bags
The air bag light on the dash does not go off i am not sure if that is a safety think this the airbags are not or will deploy while we are driving. *tr
ODI 10650575
Air Bags
Tl* the contact owned a 2011 kia sorento. The contact stated that while driving at approximately 55 mph, another vehicle stopped abruptly causing the contact lose control of the vehicle and crash into a ditch. The contact sustained head and face lacerations due to an object ejected from the air bag when it deployed. The contact required medical attention and a police report was filed. The vehicle was destroyed. The…
Crash reported · 1 injury
ODI 10664862