1. Kia Sorento
  2. Problems
  3. 2011
  4. Air Bags

2011 Kia Sorento Air Bags Problems

143
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 143 stored complaint records:

  • 18 indicate a crash
  • 13 indicate injury
  • 0 indicate fire

What owners report

  • airbag light · 39 records
  • light came · 38 records
  • clock spring · 20 records
  • steering wheel · 13 records
  • safety issue · 12 records
  • warning light · 11 records

Mileage in stored records

BandRecords
60–100k mi59
100–150k mi35
30–60k mi13
150–400k mi5
1–30k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 15, 2014 · 106,000 miles

    Air Bags

    Tl* the contact owns a 2011 kia sorento. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated that the clock spring assembly needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

    ODI 10639066

  • August 27, 2014 · 80,000 miles

    Air Bags

    Tl* the contact owns a 2007 kia sorento. The contact stated that after starting the vehicle, the driver side air bag sensor light illuminated indicating that the air bag system was faulty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no remedy was offered. The failure mileage was 80,000.

    ODI 10630291

  • August 8, 2014 · 72,000 miles

    Air Bags

    Airbag light came on at approximately 70000 miles, reset and remained off for a while. Back on at 72000 miles. Diagnosed by dealer that it is related to faulty passenger side ocs sensor mat, with repair cost of approx. $2000. Contacted kia and they checked with district manager to see if they would do anything regarding the issue (fix, discount, etc.) and was informed they would not. Unfortunately out of standard…

    ODI 10626212

  • July 15, 2014 · 48,262 miles

    Air Bags

    When making a left turn at approximately 5-10 mph, i was broadsided on drivers side by another suv traveling at 35mph. None of my air bags deployed. I would have expected the side head rail bag to deploy, particularly the one right next to the drivers head. It did not. According to the iihs, this air bag should have deployed in this type of side-impact crash. I had to be taken to the local hospital by rescue squad…

    Crash reported · 1 injury

    ODI 10614762

  • March 27, 2014

    Air Bags

    2011 kia sorento. Consumer writes in regards to airbag light illuminated. *smd the dealer recommended replacing the air bag, at a cost of $ 1200.00*jb

    ODI 10593031

  • February 26, 2014 · 67,000 miles

    Air Bags

    Tl* the contact owns a 2011 kia sorento. The contact stated that while driving approximately 45 mph, the air bag warning indicator remained illuminated. The vehicle was taken to an authorized dealer however, the vehicle was diagnosed but, not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 67,000...updated 12/29/14 *bf the consumer stated the dealer advised the…

    ODI 10575363

  • February 3, 2014

    Air Bags

    THE AIR BAG WARNING LIGHT WILL NOT EXTINQUISH

    ODI 11066532

  • February 2, 2014 · 49,447 miles

    Air Bags

    Tl* the contact owns a 2011 kia sorento. The contact stated that while driving 75 mph, the driver and passenger's side front, curtain and seat cushing air bag deployed inadvertently, causing the contact to become startled and crashed into a median. The manufacturer investigated the air bag failure and concluded that the contact had shifted into two-wheel drive and caused the air bags to deploy. The contact sustained…

    Crash reported · 2 injuries

    ODI 10565767

  • December 5, 2013 · 27,900 miles

    Air Bags

    Driver on side-street tried to cut across main road directly in front of me causing me to swerve to avoid her. My kia sorento then hit a brick wall and a 2,000+ pound cast iron entrance gate. None of my airbags deployed! That is why i bought the car, for safety for my new family. By the looks of the damage and where the impact was, the officers and i were all surprised that airbags did not deploy. Had i had a…

    Crash reported

    ODI 10555250

  • November 21, 2013 · 48,000 miles

    Air Bags

    Significant side impact on front passenger side door, but side air bags did not deploy. Passenger's seat was broken, and passenger received broken ribs, punctured lung, fractured vertebrae. Vehicle was declared a total loss. *tr

    Crash reported · 2 injuries

    ODI 10587093

  • April 10, 2013 · 60,000 miles

    Air Bags

    Tl* the contact owns a 2011 kia sorento. The contact stated that while driving at 30 mph, the vehicle ahead stopped suddenly without warning. As a result, the contact crashed into rear end of the vehicle. The air bag failed to deploy. The driver sustained a head injury that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. In addition, the contact mentioned that 24,000…

    Crash reported · 1 injury

    ODI 10822775

  • March 10, 2013

    Air Bags · Electrical System · Unknown Or Other

    I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. Then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. Shifting to park or drive isn't catching all the time, and door locks click open & close randomly. I do not feel safe driving my car.

    ODI 10925588

  • December 18, 2012 · 8,000 miles

    Air Bags · Head Restraint

    Tl* the contact owns a 2011 kia sorento. The contact stated that while driving 30 mph downhill in icy weather, the vehicle began to slide uncontrollably until crashing into a tree. The vehicle was destroyed. The air bags did not deploy nor did the headrest prevent whiplash, as designed. The contact suffered whiplash and required physical therapy. The dealer was notified of the incident and statedt that the safety…

    Crash reported · 1 injury

    ODI 10490771

  • June 15, 2012 · 45,000 miles

    Air Bags

    Tl* the contact owns a 2011 kia sorento. The contact stated that while parked the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technician stated the osc mat sensor in the front passenger seat was damaged by water and needed to be replace. The vehicle was not repaired. The approximate failure mileage was 45,000.

    ODI 10486170

  • November 21, 2011 · 48,000 miles

    Air Bags

    Frontal collision at 55 mph, front air bags deployed, but instantaneous side impact from other vehicle resulted in significant impact to the passenger side, broken seat, right side injuries (ribs, back, punctured lung), and the side air bags did not open (failed to deploy) with this side impact. Vehicle was traveling north at 55 mph, and was struck by a westbound truck traveling 35 mpg...updated 10/08/14 *bf *tr…

    Crash reported · 1 injury

    ODI 10587089

  • August 30, 2011

    Air Bags · Seat Belts

    I was in a three car accident in which i rear ended a stopped vehicle at 40mph. Upon looking at kia's own website and the owner's manual for the 2011 kia sorento, i can see that the impact took place on the airbag sensor on the drivers side of the vehicle. The airbags failed to deploy & the front drivers side seat belt & front passenger side seat belt failed to 'lock'. This resulted in my 92 year old grandmother…

    ODI 10424505

  • January 3, 2011

    Air Bags

    Airbag off indicator is on when front passenger (160 lb) is seated on a cushion. Airbag off indicator is off when front passenger (160 lb) is seated without a cushion. *tr

    ODI 10396957

  • 128,000 miles

    Air Bags

    Airbag clock spring is bad. Open circuit. Dealer has in stock. But not permitted sell the part because this is not the updated part, which is on national back order. Kia of north america states it has an extended warranty but parts are not available until october. I can not allow my 22 year daughter to drive on the highway without the airbag.

    ODI 11010847