1. Kia Sorento
  2. Problems
  3. 2011
  4. Body

2011 Kia Sorento Body Problems

183
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 183 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 3 indicate fire

What owners report

  • open outside · 70 records
  • door open · 66 records
  • side door · 51 records
  • door handle · 33 records
  • open inside · 30 records
  • passenger door · 27 records

Mileage in stored records

BandRecords
60–100k mi84
100–150k mi36
30–60k mi15
150–400k mi8
1–30k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 5, 2018 · 120,000 miles

    Air Bags · Body · Power Train

    (1)transmission got stuck in 2nd gear while driving on the highway. Transmission would "jump" every time the car hit 50mhp. Could not replicate after sitting in driveway overnight. (2)abs light is constantly on-told it is a clock spring. Kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside. This happened 3x while car is running and i exited to get mail. Front passenger…

    ODI 11161405

  • June 27, 2018 · 105,000 miles

    Body · Electrical System · Engine

    After driving about 6 miles to a local store nearby and back home as i pulled my car into my parking spot black smoke started coming from the hood so i turned the car off waited until the smoke stopped and looked under the hood to see if i could tell what was smoking. Everything appeared fine and i made sure to check all of my fluid levels and oil which were all full. Later that day maybe 4 hours later i drove about…

    Fire reported

    ODI 11114289

  • June 19, 2018 · 69,000 miles

    Body

    Front passenger side door will not open with outside handle. You can open it from the inside.

    ODI 11102763

  • June 13, 2018 · 80,300 miles

    Body

    My driver-side door will not open from the outside when unlocked.

    ODI 11102455

  • May 31, 2018 · 92,000 miles

    Body

    Door locks are broken and rear passenger door will not unlock

    ODI 11099344

  • May 22, 2018 · 156,000 miles

    Body

    Front passenger door will not open from outside but will open from the inside

    ODI 11097346

  • May 5, 2018

    Body

    Front door handle latch assembly constantly breaking and i am unable to ope the doors from the outside

    ODI 11097888

  • April 28, 2018 · 106,000 miles

    Body

    My rear drivers side door will not open from the outside or the inside.

    ODI 11092492

  • April 5, 2018 · 89,989 miles

    Body

    THE HOOD LATCH WILL NOT OPEN THE HOOD

    ODI 11083399

  • March 2, 2018 · 100,000 miles

    Body

    Drivers side rear door won't open from the outside. This is a major safety issue when there are children in the vehicle

    ODI 11076003

  • March 1, 2018 · 90,000 miles

    Body

    Rear driver's side exterior door handle broke off while trying to open the door from the outside. The broken door handle renders that door useless, and in an emergency, the door could not be opened from the exterior. The vehicle was stationary/ parked when the door handle broke. An internet search shows that this is a frequent occurrence with the kia sorrento. The local kia dealership, when asked, stated that they…

    ODI 11208276

  • March 1, 2018

    Body

    Takata recall the driver's side back door will not open from the outside. This same problem occurred with the driver's side front door and this was repaired by kia as there was a recall.

    ODI 11075661

  • February 16, 2018 · 110,205 miles

    Body

    Passenger door front and rear don't open from the outside or inside. Safety concern if we are in an accident and can't get out. This was noticed about 2 months ago.

    ODI 11080376

  • January 27, 2018 · 46,000 miles

    Body

    In sept 2017 the back driver's side door stopped opening from the outside. Now, jan 2018 the drivers door will not open from the outside. Both doors open perfect from the inside.

    ODI 11066115

  • January 20, 2018

    Body

    DRIVER'S DOOR CAN'T OPEN FROM OUTSIDE

    ODI 11073321

  • January 10, 2018 · 100,000 miles

    Body · Engine · Service Brakes

    Door handles not opening brakes not wanting to stop or grabing esc abs downhill on and passger air bag

    ODI 11078495

  • January 7, 2018 · 149,000 miles

    Body

    The door wont open from the outside on the driver back side so the back door on the driver side and stationary

    ODI 11065968

  • December 1, 2017 · 129,321 miles

    Body

    With the vehicle stationary passenger door will not open from the outside. Can open from the inside only.

    ODI 11053756

  • November 13, 2017 · 130,000 miles

    Body · Door

    Tl* the contact owns a 2011 kia sorento. The contact stated that the door handle was loose. The contact took the vehicle to kia of greenville ([redacted], greenville, sc)where the front driver and passenger door handles were replaced per a customer satisfaction campaign. The vehicle was repaired; however, the rear passenger door handle experienced the same issue. The manufacturer was not notified of the failures.…

    ODI 11046500

  • October 20, 2017 · 104,000 miles

    Body

    Passenger door won't open from outside when vehicle stationary. Activator piece in door latch broken. Many complaints from others.

    ODI 11040962

  • October 8, 2017

    Body

    My drivers side back door won't open from the outside or inside(this is my current issue with the car). I have been in no accidents with this car. I had trouble with my driver's door would not open last year and that was under recall and repaired. Both issues just started all of a sudden.

    ODI 11064448

  • October 2, 2017

    Body

    One day we went to open the driver side back door from the outside and it no longer opened. There was no damage done to the door it just stopped working. When i contacted kia they didnt see it as being a safety issue. In my eyes it s ahuge issue if my girls and i were in a wreck and safety crews wouldnt be able to open the door from the outside!

    ODI 11073099

  • September 4, 2017 · 100,000 miles

    Body · Engine · Exterior Lighting

    2011 kia sorento 116,000. Regularly maintained.the first problem was the driver side back door will not open from the outside, that happened about 6 months ago. Now, my driver side door won't open from the outside. In addition, recently my car has just shut off while driving; foot on the gas at it is not doing anything (no engine light). We park it, shut it off and restart and it will work fine for a while. There is…

    ODI 11081038

  • September 2, 2017 · 120,000 miles

    Body

    I am unable to open my drivers side rear door from the outside. This seems to be quite a prevelent problem on several kia models. I have seen that many people have had the same problem. Some with multiple doors on the same vehicle. This is a sfety issue as you can't quickly get into the vehicle to if you had small children in the back and ther was an emergency or if first responders needed access to the back or any…

    ODI 11021476

  • August 30, 2017

    Body

    Driver's side door handle malfunctioned. Can unlock door with key or key fob, but door will not open. Have to climb into back seat to manually open driver's side door. This is a safety issue! Completely ridiculous to have to do when it's raining, or when needing to enter the car quickly. I'm reading online that it is a faulty actuator switch. Dealers are charging up to $500 to fix. This needs to be a recall from the…

    ODI 11021132