1. Kia Sorento
  2. Problems
  3. 2011
  4. Body

2011 Kia Sorento Body Problems

183
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 183 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 3 indicate fire

What owners report

  • open outside · 70 records
  • door open · 66 records
  • side door · 51 records
  • door handle · 33 records
  • open inside · 30 records
  • passenger door · 27 records

Mileage in stored records

BandRecords
60–100k mi84
100–150k mi36
30–60k mi15
150–400k mi8
1–30k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 15, 2017 · 93,000 miles

    Body

    In 2017 my driver side exterior rear door handle was being opened by my 98 lbs daughter and the door handle broke off. Car was in park then in 1018. The passenger exterior rear door handle broke off by the same 98 lb daughter. To me this is a safety issues. If i was in a car wreck and passed out. You wouldnt be able to get into the back seat.

    ODI 11173747

  • August 13, 2017 · 90,000 miles

    Body

    Left rear door will not open by door handles inside or outside even with the door unlocked if kids are in the car it is a safety hazard sitting still when it first happened

    ODI 11014914

  • August 3, 2017

    Body

    THE DRIVER DOOR WON'T OPEN FROM THE OUTSIDE.

    ODI 11012953

  • July 20, 2017 · 74,000 miles

    Body · Unknown Or Other

    The passenger side door handle completely fell off in my hand when i attempted to open the door to get my grandchild out of the car. The car handled was defective and my grandchild remained in a car in extreme heat while i tried to get into the car another way. I crawled over the driver's set and pushed the door open from the inside to be able to pull the child out. I should not have to crawl around in my car to get…

    ODI 11013930

  • July 1, 2017 · 130,000 miles

    Body

    The driver-side front door latch broke with no advance notice. I had made a stop and tried to reenter the vehicle. The door will not open from the outside. I don't see a safety recall for this vehicle, but i see plenty of complaints which indicate that it is either a plastic part of the door handle, or the locking mechanism. This should be covered under a safety recall, as it presents a safety hazard in the event of…

    ODI 11003116

  • June 9, 2017 · 110,000 miles

    Body

    Driver's side door won't open from outside...a quick internet search reveals this is a very common problem with a bad actuator. This is a huge safety concern...imagine putting an infant or toddler in the car and then going around to open your driver's door. This is a big deal kia. I won't buy another one.

    ODI 10995709

  • June 1, 2017

    Body

    My front driver and rear driver door will not unlock from the outside. This happened about 6 months ago and have read it's a known issue. I it first happened to the driver door then about a month later the the back driver doir

    ODI 11055114

  • May 31, 2017 · 119,000 miles

    Body

    I am unable to open my front passenger door from the outside. My car is out of warranty now and i called kia to see about a recall as a safety concern, and they said they do not categorize it as such and wouldn't issue a recall. I've done research and this is an ongoing and continual problem for them. What happens if my other doors malfunction this same way? I have small children who could be trapped in my car…

    ODI 10992704

  • May 23, 2017 · 156,000 miles

    Body

    My care is only 6 years old and i have already had to repair and replace my door latches on the driver door and the passengers driver side door. This has worn entirely too fast. None were misused. I have childrenand both completely failed to work creating a hazard to entering the vehicle.

    ODI 11012893

  • May 21, 2017 · 65,400 miles

    Body

    My passenger side rear door will not open from outside, second time this has happened, other time was front passenger door. The car was parked when i noticed problem.

    ODI 10991947

  • March 18, 2017 · 114,000 miles

    Body · Electrical System

    DRIVER SIDE FRONT DOOR HANDLE WONT OPEN DOOR.

    ODI 10967059

  • February 22, 2017 · 95,000 miles

    Body

    One day the drivers door just won't open from the outside. It broke from the inside i had no accidents or damage that could affect the door at all and i've been doing some research and it seems to be a common issue with this particular model.

    ODI 10968559

  • February 17, 2017 · 65,351 miles

    Body

    Chrome cracking on driver's inside door handle causing severe cut on hand when attempting to open vehicle door.

    ODI 10955305

  • February 1, 2017

    Body

    You say you want me to report it when the manufacturer fails to perform the recall work, but you have no way for anyone to do that. You are as bad as the manufacturer who failed me. I can't count on you to do anything, you've made that very apparent.

    ODI 10955178

  • January 29, 2017

    Body

    I have two doors that will not open from the outside. I searched online and see that this is a common problem but i do not see a recall. I think something needs to be done to force kia to recall and fix this problem

    ODI 10948388

  • January 13, 2017 · 84,000 miles

    Body

    Front passenger door handle will not open door from the outside.

    ODI 10956197

  • December 21, 2016 · 95,000 miles

    Body

    Driver side passenger door will not open from outside. Child lock is on and now i cannot open from the inside either.

    ODI 11191208

  • December 20, 2016 · 90,000 miles

    Body

    Front passenger side won't open from outside and rear passenger door won't open at all.

    ODI 11010122

  • November 15, 2016 · 100,000 miles

    Body

    Rear driver side door will not open from outside or inside. No impact or damage.door handle just stopped working.

    ODI 10949662

  • October 17, 2016

    Body

    My drivers side door does not open from the outside. I can open it from the inside, but not the outside. It is not locked and seems to be a huge safety hazard and a very common problem according to all of the other sorento owners and complaints out there. I'm terrified...what if a life or death situation occurs and the only door i can use is the drivers side and it won't open? Nothing happened to my door to make…

    ODI 10917681

  • October 13, 2016 · 101,217 miles

    Body

    Driver's side door will not open from the outside.

    ODI 10925559

  • October 6, 2016 · 87,000 miles

    Body · Unknown Or Other

    Over the course of the past 6 months, i have had several problems with the door handles on this 2011 kia sorento. After searching online, ive found its a major problem that kia refuses to recall. This is absurd. The front two doors on the kia will not open from the outside, but will from the inside. One of the back doors has a handle that has broken off after little use. Ive read hundreds of stories of this…

    ODI 10959037

  • October 3, 2016

    Body

    Front driver's side door is not opened from outside. Only opened from inside.

    ODI 10915266

  • October 1, 2016

    Body

    The right rear passenger door on my 2011 kia sorento will not open from the inside or out since october, 2016. The dealerships that i have reached out to are quoting a $400.00 pricetag to "fix" this issue that is obviously the fault of the manufacturer. In reading the forums and links on how to fix this, it has become apparent that kia refuses to address the thousands and thousands of consumers who have been…

    ODI 11000589

  • September 28, 2016 · 39,000 miles

    Body

    I just bought a 2011 kia sorento last week with 39,000 miles on it. When i went to get in this morning to go to work my driver's side door would not open. I can only open it from the inside. I tried locking and unlocking it and nothing. It still does not open from the outside.

    ODI 10910249