2011 Kia Sorento Body Problems
- 183
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 183 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 3 indicate fire
What owners report
- open outside · 70 records
- door open · 66 records
- side door · 51 records
- door handle · 33 records
- open inside · 30 records
- passenger door · 27 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 84 |
| 100–150k mi | 36 |
| 30–60k mi | 15 |
| 150–400k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Door handle on driver's side became unusable from the outside, requiring driver to open the door from the inside by entering from the passenger side or leaving the window down. If a person were in an accident and could not open the door, it would be difficult to get them out of the driver's door. The mechanism had to be replaced - kia estimated almost $500 to evaluate, order and replace the part. A car with less…
ODI 10889028
Body
Drivers side door on 2011 kia sorento will not open from the outside. Inside still works, can hear lock/un-lock i have to either crawl through the car or reach in the window and open from inside. This is a safety issue considering if i get in an accident it hinders the first responders ability to get to me. From what i've read this is an issue a lot of people are having. Kia needs to issue a recall and fix it. My…
ODI 10875709
Body
Driver and rear passenger door handles no longer open doors from the outside. Rear door from inside or out due to engaged child lock
ODI 10903618
Body
Approximately two months ago, while parked in my driveway, i attempted to open my driver rear passenger door. It would not open from the outside; the mechanism that holds the door shut had somehow managed to stay in the "holding" position which prevented it from being opened from the outside. Just recently my driver door itself has started to do the exact same thing. This causes an issue if there is an accident as…
ODI 10884506
Body
2011 kia sorento rear driver side passenger door cannot be open from the outside. This is safety matter. We can open the door from the outside to get our children or others out of car in case of accident or other emergency? My car only has 58000 miles on it and this issue just started. Due to the safety aspect and the large number of complaints regarding this issue there should be a kia recall due to this defect.
ODI 10876114
Body
Recall : the handle on my 2011 kia will not open from the inside< we paid and got that fixed, now the back passenger door is doing the same thing, the panel is cracked now from trying to get it on.look my husband and i both have cancer and cant afford all this
ODI 10916841
Body
I recently purchased this vehicle back in march 2016. Only to find out 3 months later that my driver's door won't open for the outside. This is really a safety issue. The cost to repair it should be on kia not the owner since we haven't did any damage. I can see if we as the owners are causing the damage but we aren't
ODI 10873356
Body
The drivers side door and the passenger door on the drivers side will not open from the outside. Dealer said it is a broken latch. It will open from the inside of the car. The passenger door broke about 6 months ago, the drives door was very recent.
ODI 10874139
Body
Passenger rear door will not open from the inside or outside no matter what i try. I couldn't get my child out, had to crawl through car to do this. The child safety lock is engaged but does not explain being unable to open from the outside. I'm going to the dealer to get it taken care of tomorrow. But this is not covered under my powertrain warrantee. It should be a no brainer that this is a recall item. I've seen…
ODI 10871621
Body
Car doors will not open from outside, will open from inside but not outside. No child safety lock is not on. I see hundreds of people online with this problem. I'm afraid of not being able to reach my child or pet in car. Kia repair man said it is faulty part but not a safety issue.
ODI 10871330
Body
This is complaint number two for my sorento. On may 20, 2016 my passenger side front door will not open from the outside. This is the second door on the same vehicle that will not open. Kia has used a defective part that breaks on the inside of the door without warning, and not due to normal wear.
ODI 10871238
Body
Rear drivers side door can not be opened from the outside which presents the danger of being burned if vehicle were to catch fire. This condition is now present in a large number of vehicles and i believe should be recalled for repair and categorized a safety hazard. A simple internet search will establish the scope of this defect . Dealer indicates the cost of repair $430.00 per door.
ODI 10881453
Body
The exterior door handle on driver's door stopped working. The vehicle can only be opened from the inside.
ODI 10865554
Body · Unknown Or Other
I have had several issues with the doors. It started with my front drivers door and now it is the back passenger door. You cannot open the door from the outside and you have to take the door apart to fix it. However, i can't open my back door at all because my child safety lock is on, so i cannot open it from the inside like i do with my drivers door. I am unable to get my kids in or out of the car, without having…
ODI 10865606
Body
Driver door inoperable from the outside. Parked in driveway over night - no warning of any imminent failure.
ODI 10864731
Body
Front driver side outside door handle does not open the door when unlocked with either key or remote. Door operates from the inside and not outside. Door was working earlier same day and showed no signs of wear or break before outside door handle stopped working.
ODI 10864747
Body
The drivers side door will not open from the outside when the door is unlocked. It will only open from the inside. There is no visible damage to the door. The car has not been in a wreck. This is poor craftsmanship and a safety hazard.
ODI 10864677
Body
Door latch from outside of drivers door decided to stop working. A reasonable person would understand this to be a safety issue. Kia does not. They keep extra parts on hand to complete this expensive repair. Apparently, it happens often. This is not proper or just. Others having this problem.
ODI 10865224
Body
Doors will not open from the outside, poses a safety hazard if child is in car will not be able open the door. Meaning a hot car and a baby in the car seat. For a kia sorento 2011, however, it's been reported through multiple forums about this defect kia charges the customers who are outside of their warranty.
ODI 10864486
Body
Driver side door only opens from inside. Saw many complaints about this on web when will they recall?
ODI 10862075
Body
Door locked from outside on april 27, 2016 i noticed that on my lr passenger door on my sorento that i was unable to open the door from the outside. After review many complaints i understand this is an ongoing problem with the sorentos, specifically the 2011 year. I feel this is most definately a safty concern for the passengers in my vehicle. I will be taking this truck to the kia dealership today to get an…
ODI 10864713
Body
Front driver door will not open from the outside. Wife had an emergency and was unable to open door. She ended up jumping through the passenger door. Door was working fine prior to sudden onset of the problem. The structure of the door shows no signs of being tampered with. Looked online and saw many other complaints regarding the actuator.
ODI 10863686
Body
The driver's side outside door handle broke. The door will not open from the outside. The vehicle was stationary, parked in a parking lot
ODI 10865463
Body
My drivers side door will not open from the outside. I was doing some research regarding this matter and noticed several and i mean several kia sorento vehicles with the exact same issue. I believe this should be recalled. I am finding kia sorento from 2010 to 2016 with this exact problem. I truly believe this could be a serious problem. What if my grandbaby got into the vehicle and these doors would not open from…
ODI 10863841
Body
Driver inside door handle made a "popping sound" when driving looked at door when at light and handle was sticking out (away from the door like something broke)? Difficult to open the door from the inside
ODI 10861681