2011 Kia Sorento Body Problems
- 183
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 183 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 3 indicate fire
What owners report
- open outside · 70 records
- door open · 66 records
- side door · 51 records
- door handle · 33 records
- open inside · 30 records
- passenger door · 27 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 84 |
| 100–150k mi | 36 |
| 30–60k mi | 15 |
| 150–400k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Back drivers side door handle stopped working, unable to open door from outside of vehicle. Today 6/2/16 drivers side door handle stopped working as well. This is very dangerous i read several post where all 4 doors stopped working , what if there is an emergency and you are unable to get into your vehicle because the doors wont open. Leaving the windows open is not an option since it puts the vehicle at risk for…
ODI 10872529
Body
I have a 2011 kia sorento in which the front passenger door does not open from the outside, only the interior door handle manages to open the door. I replaced the driver's door last year. It appears that this is a safety hazard if the vehicle is in a crash and the driver or occupants are incapacitated. The door would not be able to be opened from the outside by someone assisting, god forbid that the vehicle was on…
ODI 10860694
Body · Unknown Or Other
All power doors are unlocked, but front driver side door can not be opened from outside. It can be opened from inside. Door handle, door latch and actuator seems working ok. It is a safety concern as door cannot be opened from outside even as doors are unclocked.
ODI 10854405
Body
Back drivers side door not working. First could not open it from the outside but only from inside. Thought the child safety lock had become engaged and moved the latch - then could not open door from outside or inside. Car has 91,000 miles on it but since it was purchased used, dealer states no warranty and that it will cost $622 to fix. Inability to open door is a huge safety issue, particularly in the event of an…
ODI 10862772
Body
Two weeks ago, while my car was parked (stationary), i tried to open my rear driver side door and it would not open from the outside, today the same happened to my driver side. After googling the problem, i found a website with many other people with the same problem, with the same year, make and model. I also found over 500 complaints with the same problem on this page. I called the kia recall number and the rep.…
ODI 10855563
Body
Driver side door simply would not open from outside the vehicle one day. No accident or other impact was the cause, so clearly this is a defect of the vehicle. Internet search indicates this has happened to many owners and is a clear safety issue. This vehicle has only been on the road for 5 years and 5 months and has 77,000 miles. Df door latch assembly had to be replaced at cost of $450. Would like to see this…
ODI 10851730
Body
2011 kia sorento driver side, both rear doors can not be open either from out side and insider due to child safety. This is safety matter. How we can get our children out of car in case of accident? Currently only one door of my car can be open from outside. I am strong believe someone have to take a look and recommend the re-call for this kia manufacture part defected.
ODI 10875342
Body
About 1 month ago, jan/feb of 2016 the passenger side front door handle just stopped working, as far as opening the door from the outside is concerned. The same exact thing just happened today, march 20, 2016, to the driver's side front door. Both outside latches are inoperable. The first incident happened in my driveway, the second happened in the parking lot of our church. I am married with 7 kids, [redacted], and…
ODI 10850646
Body
Two of the exterior handles do not work anymore. They will open from the inside but not the outside. If the child safety locks had been on at the time the handles stopped working the doors would not be able to open at all. These handles stopped working at different times with no warnings. This is a very serious safety hazard for my family - i have a 4 year old with autism.
ODI 10852476
Body
Front passenger door will not open from the outside
ODI 10864922
Body
Driver's side rear door handle will not engage door actuator. Door only opens from inside. Cannot use child locks, as the door can only be opened from the inside. Vehicle is just outside of warranty, and kia will not repair without charge. Part is defective, and there are numerous online complaints on this issue (including previously repaired vehicles).
ODI 10859888
Body
2/21/16 my driver side door would not open regardless of unlock with alarm or with the key. I can only open from the inside which the only way to get in i have to climb over from the passenger side to get in. Yesterday the passenger side started to do the same. So now i have to go through the back side. I called the dealership i'm not under warranty. I had to go there 2/19 for another issue and it happen to be…
ODI 10839334
Body
2011 kia sorrent - i've had to replace the driver side-outside door handle (approx last 6 months), driver side back door outside handle (replaced 12/2015 now broke again 2/16), and now the back passenger door will not open from inside. I am very concerned about life safety. Bad situation if something tragic happens and the doors won't open or can't be opened.
ODI 10838144
Body
My passenger door will not open from the outside. It will open from the inside. The rest of the doors work just fine. This is an safety issue.
ODI 10851138
Body
Driver door only able to open from within vehicle. Will not open from outside. Had been working fine. No bad weather. Simply stopped working and will not open. Have noticed similar complaints online for same vehicle.
ODI 10825222
Body
I have not been able to open my driver side back door for over a year. It will not open from the inside or the outside. Due to not being able to open the door it is practically impossible to fix it as we cannot get to the hinges inside of the car unless we remove the entire inside of the door and cut the door off of the car. This is a huge safety hazard kia that needs to be fixed!
ODI 11000859
Body
The supports holding the trunk lid open no longer hold the lid open. Rather allow the trunk lid to fall causing a dangerous potential threat of the trunk lid falling on my head!
ODI 10821209
Body · Unknown Or Other
Door locks will not open front doors. Driving snow and rain, i have to get in the back seat climb over to open front doors. The key does not work either. I find it hard to feel safe in this vehicle if i get into an accident you can not open door from outside. When this happened two children in car safety locks on., close my door to assist them out can't get back into vehicle. Remote will not activate locks key will…
ODI 10825077
Body
Just went to open the driver's side passenger door of my kia sorrento one day in jan. 2016, and it would not open. When i took it to the dealer, they were able to get it open from the inside and disengaged the child safety lock, but it still would not open from the outside. I was told it would be $350 to fix it. I went to work a couple weeks later and came out to get in my car and the driver's side would not open.…
ODI 10884919
Body
From january1, 2016 to march 20, 2016 two doors (driver and driver side passenger) have quit opening from the outside.
ODI 10851252
Body
Car was parked in my garage. Back drivers side door just stopped working. Wont open from the inside or out. No damage or excessive use. You can hear the lock clicking when you hit the auto button on the front door, but it will not open. Kia company states it will not repair because we are 2 months over the 5 year/60000 mile warranty. Its a safety issue and they want $1100.00 to repair.
ODI 10850422
Body
Front passenger door can not be opened from the outside. Repaired once and within a week disabled again.
ODI 10819305
Body
After experiencing issues with the shifter assembly not properly locking and unlocking my doors and i was not able to take the car out of park. I had to literally turn off the ignition multiple times and after about 5-10 attempts the car would lock the door and go into park. However, i have now been experiencing issues with the driver side door not unlocking from the outside and the interior door handle is also…
ODI 10811723
Body
The front driver's side door fails to open from the outside, it works from the inside. I was out running errands, just got car washed then went into a store. I came back out and door would no longer open from the outside door handle. The weather temps were above normal about 60 degrees. I had to crawl thru from passenger side to pull door handle to open door.
ODI 10811259
Body
On sunday december 6th 2010 at approximately 10:00, i was traveling in my 2011 kia sorento ex. It is equipped with 2 panoramic sunroofs one in the front and one in the rear. The front sunroof is only mechanically functional roof. While traveling down the interstate at approximately 70 mph i heard a loud explosion and had a few shards of glass blowing into the passenger compartment. At the time of the incident the…
ODI 10809487