2011 Kia Sorento Body Problems
- 183
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 183 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 3 indicate fire
What owners report
- open outside · 70 records
- door open · 66 records
- side door · 51 records
- door handle · 33 records
- open inside · 30 records
- passenger door · 27 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 84 |
| 100–150k mi | 36 |
| 30–60k mi | 15 |
| 150–400k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Tl* the contact owns a 2011 kia sorrento. The contact stated that while in the park position, the driver and the rear driver side doors failed to open. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the lock mechanism needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure. The approximate failure mileage was 97,000.
ODI 10810733
Body
Suddenly, the passenger door is not opening. Sometimes it is open, sometimes it is not. There is a manufacture defect for this
ODI 10795142
Body
The drivers side door will not open from the outside. The door opens from the inside and the exterior door handle appears fine but the door will not open.
ODI 10809440
Body
The drivers side rear door will not open from either the inside or outside. This is ridiculous. There are literally thousands of the same complaints online and the kia dealers are replacing those that are under warranty, and brand new ones (door actuator problem). It is obviously a factory defect, yet kia won't issue a recall for the door actuator. I want to be able to use my back seat. Also a safety issue if my…
ODI 10906368
Body
Kia sorento awd 4 cylinder. At approximately 89800 miles, the driver side door no longer opens from the outside. I have to reach in from the back door and open door from there. After researching online, it looks like this is a known issue with the kia's.
ODI 10780994
Body
DRIVER REAR DOOR LATCH FAILED.
ODI 10780634
Body
The exterior drive door handle stopped unlatching the door. When you remove the exterior handle, there is a cable it pulls on to unlatch the door. I pulled on the cable and it has pulled loose from the latch end. There have been other reports of this happening on the internet. The interior door panel cover is metal and prohibits you from reaching the latch. The new latch assembly is $90.00 but should not have…
ODI 10779753
Body
The rear drivers side door will not open from the outside. It would open from the inside but recently stopped working altogether. I have seen several complaints about this issue from buyers. This is a safety concern. I have 2 children in car seats and connor get to them quickly because if this defect! I have had to pay to get it repaired but i have seen many buyers having to replace all 4 door latches over time!…
ODI 10855686
Body
Forgot to add a few weeks ago back driverside door stopped opening from outside. Opened from inside put child lock on don't know why... Now door won't open at all. Checked recall on kia website with vin and showing none for my vehicle. I can't believe that. So many people and we all have similar problems. Kia is lying about number of recalled vehicles to keep money in their pocket. They can careless about our safety.
ODI 10785900
Body
Door latches -both back doors will not open from the outside, 1 will not open at all. Now the drivers door will not open from the outside. Its very dangerous and the car just passed the 100k miles so warranty is useless. There was a recall that replaced the inside door handles for cosmetic reasons on the front, there is obviously a bigger problems. My local body shop couldn't even figure it out and told me to go to…
ODI 11079181
Body
After unlocking the vehicle, the drivers side door will not open from the outside. Only way to enter the car is from the passenger side. The driver door handle will not open from the outside. This apparently is a very common issue with this model. In case of an accident, external entry is impossible from the driver door. Cost to repair this issue was $411.
ODI 10887718
Body
2011 kia sorento, none of my doors will open this is a safety hazard in the event of an emergency rescue would be difficult. This vehicle needs to be recalled for the door handle defects. Also i went to open the back door and the handle fell off in my hand. Cannot roll the windows up when parked or you will lose access to the car you have to put your arm in and open from the inside.
ODI 10852102
Body
2011 kia sorento rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. Did not fix. This is a kia problem. It can be a really bad situation if i can't get to my children in the back because my door will not open. The panel on the door also sticks. There are so many complaints about this kia…
ODI 10837544
Body
Takata recall i have had my kia for almost 3 years now and since a year ago there is only one door left that will open from the inside and outside in terms of a locking mechanism. Two doors will only open from the inside and the other won't open from the inside or outside. I know the problem will only get worse, but due to any emergencies and having kids it makes it really inconvenient to climb through the back into…
ODI 10884216
Body · Unknown Or Other
The driver's side back door would not open from the outside. Only the inside. Now a few days later, the driver's door is doing the same thing. Not opening from the outside, only the inside.
ODI 10724816
Body
Drivers side rear door wont open from outside. If window is down can reach in and hit inner panel and it will open. Inner panel getting hung up on stripping so when you try to open door it pulls clips from panel breaking them.
ODI 10725702
Body · Unknown Or Other
Drivers side exterior door handle does not open the door, interior handle works fine. *tr
ODI 10705755
Body
The locking/unlocking mechanism inthe rear passenger door failed now i am unable to open the door from the outside. The vehicle was running but parked in a parking lot. I attempted to unlock the door as my son was opening from outside.
ODI 10993348
Body · Unknown Or Other
Can't open doors using exterior handles on 3 of the four doors, only able to open from inside. Locks work fine. The three doors that don't work are the driver door, front passenger, and rear door on driver side. This suv is only 4 years old. This should not be happening on a vehicle less than 5 years old.
ODI 10715478
Body
I filed a complaint about three exterior door handles not working on my 2011 kia sorento on 4/29/2015. Complaint number 10713499. As of today still no recalls. I have seen thousands of complaints and nothing from kia to repair. My wife spoke to kis service rep and was told he had many calls about exterior handles not working from 2011 - 2016 models of sorentos. Kia needs to do something. If any accident or emergency…
ODI 10861397
Body
Parked car at local shopping center with wife and returned to car to find out i can't open passenger door from exterior handle. After another week the exterior driver door handle has same problem. Now a month later the driver side rear door also has same problem. I now have three doors that won't open from exterior handles. Did some research and found this is a major problem across the internet with owners of kia…
ODI 10713499
Body
On january, 29th, 2015 the front passenger side outside door handle refused to work. On january, 30th, 2015 the rear passenger outside door handle broke off. On may 24th, 2015 the driver door outside handle refused to work.
ODI 10721487
Body · Engine · Power Train
A vehicle abruptly stopped to turn left and i had to swerve to avoid rear-ending it resulting in head on collision with a utility pole. *tr
Crash reported
ODI 10676576
Body
Drivers side passenger door will not open from outside but can open from inside.
ODI 10721995
Body · Electronic Stability Control · Engine · Vehicle Speed Control
While driving on light, new snow my car had suddenly skidded slightly, no over-correcting, i simply got the car back in control when the car suddenly shot forward, steering wheel seized and started racing down the opposite side of the street into the embankment! I had pulled the car to the left and had the brakes pushed all the way down (and both feet including all my weight on them) until my car crashed completely…
Crash reported · 1 injury
ODI 10663971