2017 Kia Sorento Unknown Or Other Problems
- 24
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 24 stored complaint records:
- 0 indicate a crash
- 0 indicate injury
- 2 indicate fire
What owners report
- sunroof exploded · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 15 |
| 60–100k mi | 4 |
| 30–60k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Unknown Or Other
My panoramic sunroof exploded while i was driving on the interstate for no apparent reason. No impact; i saw nothing, witnesses behind me say nothing hit me, i wasn't under an overpass, i wasn't following anyone closely. Driving straight at about 75mph.
ODI 11300709
Electronic Stability Control · Unknown Or Other · Vehicle Speed Control
1 week after purchasing my 2017 kia sorento fe awd from rochester tom kadlec kia in august 2019, i went to use my cruise control and it wouldn't set. "cruise" came on, but could not be set to my speed. Issue happened around 1-2 times a week on 45 mile commute on highway. Later on about a month later, i set my cruise control and once set, the speed began to climb. Starting at 65, and going up to 70 before i had to…
ODI 11291425
Engine · Unknown Or Other
8/19/19 i had a scheduled oil / filter change at dealership,mileage 50280. 10/11/19 i checked my oil and there was no oil on the oil dipstick. There were no leaks, no oil on garage floor, no oil warning light. I brought it to the dealership same day, 10/11/19, i thought maybe the tech did not put correct amount of oil, i only had an addtl. 2700 miles and was not scheduled for an oil change yet. One of the techs put…
ODI 11287804
Exterior Lighting · Unknown Or Other
My high beams don't want to turn on and when they do the only way to get them off is to turn my lights all the way off and back on. If you pull the bar towards you to briefly look at something, the high beams will not come on. Also my car is in the shop, it keeps kicking back when i go to stop. They say nothing is wrong with my high beams or my brakes, they say everything is fine.
ODI 11255091
Engine · Unknown Or Other
Bought the car in 2018 march i have a 2017 sorento. Have done regular 5000 oil changes. Kia said it was sludge in engine, however there are metal shaving inside the the oil and sludge caused by crank shaft. As of now no recall. Out of warranty by 5000 miles. Current situation waiting for "good faith" help appeal. Was denied stating not maintaining oil changes. Got proof provided to service dept and waiting for…
ODI 11240835
Unknown Or Other
July 20, 2019: car fire: driving back from new jersey shore (65 mph), 11:00 am, 96 degrees, sorento engine made a noise, and i could smell smoke and saw warning lights came on. I grabbed my daughters and exited the vehicle watching the entire suv, and all the contents from our trip go up in flames in less than 12 minutes. Very traumatic for the girls and me.
Fire reported
ODI 11240493
Unknown Or Other
My car stalled in the middle of the road. Everything happened so fast, one second the car broke down, next second cars behind me are slamming the brakes and screaming at me. Going to take my car in for maintenance less then one month of purchasing it.
ODI 11206009
Engine · Unknown Or Other · Vehicle Speed Control
Lost power,unable to accelerate.engine labored forced to drive at slow speed to dealer shop.car at dealers shop for 7 days.unable to get a pick up date.car has 16500 miles was in shop for factory recall prior to this problem.
ODI 11171063
Unknown Or Other
I was driving down the highway, sunny day today. I had my 6 month old baby in his car seat, when i heard a huge explosion. At first i didn't know what happened. I looked up and the sunroof had exploded. It sounded like when glass is put into a fire then explodes. My son was covered in tiny pieces of glass. I looked online and discovered this has happen to around 150 other drivers since 2012, but kia has issued no…
ODI 11140024
Engine · Unknown Or Other
I cranked my car, put it in drive, and started to pull out of my driveway when my car shook and stalled. All of my lights came on. I then tried to restart my car but it continued to crank over without starting. I gave it a minute and tried it again. The car started, i drove away, stopped at the stop sign, and the car stalled again. I cranked the car again, put it in reverse, it chugged backwards, and then stalled…
ODI 11115026
Unknown Or Other
The door would not close. The lock was triggered somehow only the back passenger door. I could not unlock or close the door. It has happened at least 3 times. My son was sitting in the back seat and the door would not close after he got in.
ODI 11221916
Unknown Or Other
While driving(60mph) on i10 west bound in new orleans, la at around 7:45pm on april 18th, 2018 the sunroof of my 2017 kia sorento exploded. It was a clear evening and only a few cars around me on the highway. Took car to dealership and was told by the services parts associate "it was rock" as if he was trained to automatically say that without even looking at the vehicle.
ODI 11089020
Unknown Or Other
Vehicles randomly does not want accelerate. Seem most often on turns in to on coming traffic but not always. Some time's it it will do it just going forward. I have almost be creamed twice because of this. Took it to dealer. The said they could not find anything wrong. This has also happen to fiancee. This dangerous and unacceptable.and so where do i go from here?
ODI 11083517
Unknown Or Other
I'm reporting on a sunroof that exploded without any apparent reason. On december 29, 2017, my wife and i were returning home from a trip in our 2017 kia sorento. (mileage at time of incident was about 16,080) it was purchased new in december 2016. The time was around 10 am, it was raining and about 37. The highway was bare and wet and in good condition ' no potholes or anything of that nature. We were traveling…
ODI 11058232
Unknown Or Other
Assist emergency braking/forward collision system does not work to identify, warn of potential impact, and does not apply emergency braking for another vehicle or pedestrian at any speed as described in 2017 kia sorento manual. The vehicle does not display any warning that the system is not in operation.
ODI 11057204
Unknown Or Other
My vin is coming up as invalid when i search for recalls. [xxx] is what is on my registration and on the dash. Attached is a picture of the dash vin. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
ODI 11043107
Unknown Or Other
The ac leaks onto the floor after an hour of highway driving. I would not notice if i did not have rubber floormats.
ODI 11034620
Unknown Or Other
Our sunroof exploded while driving south on us i-5 just north of everett, wa. The glass blew upward out of the car & glass shards flew on us and our dog. We closed the fabric roof cover so the glass wouldn't fall on us. Kia tacoma said it was not covered by warrentee. They replaced the sunroof so we could continue our trip to arizona. The cost was $944 us. We contacted kia canada who have opened a claim but we don't…
ODI 11044636
Unknown Or Other
Difficulty accelerating in congested stop-and-go traffic and/or when pulling out from a stop sign or traffic light. It's as if the car does not get any gas, and then it lunges forward. We were on a four-week cross-country trip and felt very unsafe. Four dealerships have not been able to duplicate the problem or diagnose or repair it.
ODI 11041007
Unknown Or Other
Side lane warning system detects a vehicle when there is no vehicle there. Apple carplay system causes an extreme echo on remote phone, therefore hands free car phone is not possible. It is dangerous to have to disconnect the phone from the usb cord and call people manually.
ODI 11010576
Engine · Power Train · Unknown Or Other
After 650 miles: merging onto a highway: engine rattled. Engine died. We coasted to the shoulder. We stopped. I put the vehicle in park. Smoke was coming from under the hood. Looking underneath, we saw the car was on fire. Initially the fire was under the engine. We got away from the car and called 911. The fire department came and put it out. By this point it burned the front 2/3 of the car. The car got towed to an…
Fire reported
ODI 11003183
Unknown Or Other
Michelin premier tires have been shredding on each tire, at every tread. Tires also make humming noise and you can feel a roughness in the ride. Tires have been doing this since car purchase. Dealer contacted michelin but they said no recall and only offered prorated discount on new tire purchase.
ODI 11229996
Electrical System · Unknown Or Other
The collision warning and autonomous emergency braking systems on this vehicle are totally inoperative and have been since vehicle delivery. Vehicle now has about 1800 miles on it. It has been to two dealers for repair and both say their tests do not indicate any failure
ODI 10991253
Unknown Or Other
Sunroof spontaneously imploded while driving at slow speed on neighborhood street. A brief internet search has indicated that this is not an isolated incident on sorentos and has happened to numerous others. This vehicle is only 2 months old.
ODI 10908489