2017 Kia Sorento Engine Problems
- 34
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 34 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 3 indicate fire
What owners report
- check engine · 7 records
- engine light · 6 records
- limp mode · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 15 |
| 30–60k mi | 9 |
| 60–100k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Engine
The car stalled while i was driving. No warning lights (no check engine light, temp, etc.) or warning. I pulled over, turned it off then back on and started to hear a low knocking in motor. It ran for a few miles, then stalled at a light. I turned off then back on then made it home. At home my husband checked the oil and it looked "milky". When he tried to drive it to the kia it made a loud noise in the motor and…
ODI 11308800
Engine
After oil change , within 1500miles missing 2 quartz of oil. Not normal.
ODI 11281476
Engine
Feb 07 2020 - mileage: 59,211 - this is my last 'excessive oil consumption' test with dealership. My 2017 kia sorento was down 1.7 quarts of oil (more like 2 qts as the engine was hot and the tech agreed, more like 2 qts.) after 1002 miles, that averages out to about 1 qt oil every 500 miles. The tech said he would submit all testing results to kia motors. He also said to check oil every 1000 miles and to add oil if…
ODI 11307993
Engine · Unknown Or Other
8/19/19 i had a scheduled oil / filter change at dealership,mileage 50280. 10/11/19 i checked my oil and there was no oil on the oil dipstick. There were no leaks, no oil on garage floor, no oil warning light. I brought it to the dealership same day, 10/11/19, i thought maybe the tech did not put correct amount of oil, i only had an addtl. 2700 miles and was not scheduled for an oil change yet. One of the techs put…
ODI 11287804
Air Bags · Body · Engine
I was stopped at a red light on a city street and struck head on by another vehicle. The damage is shown below in the uploaded image. My airbags did not deploy.
Crash reported · 2 injuries
ODI 11243358
Engine · Unknown Or Other
Bought the car in 2018 march i have a 2017 sorento. Have done regular 5000 oil changes. Kia said it was sludge in engine, however there are metal shaving inside the the oil and sludge caused by crank shaft. As of now no recall. Out of warranty by 5000 miles. Current situation waiting for "good faith" help appeal. Was denied stating not maintaining oil changes. Got proof provided to service dept and waiting for…
ODI 11240835
Engine
While exiting a highway, heard a noise. Steering became difficult. Engine stalled, all warning lights lit up. Smoke seen in rearview mirrors. Came to a stop and discovered a fire under the engine. Car was engulfed within 7 minutes. Total loss, nothing left.
Fire reported
ODI 11230523
Engine
We drove home from a weekend out of town. The trip took 5 hours. When we arrived home i let the dogs out of the car, grabbed two suit cases and brought them into the house. When i went outside to finish unpacking the car (5 minutes later) the car was completely engulfed in flames at this point i had my wife call 911 and tried to get things out of my car this was impossible. We lost the kia and another car it was…
Fire reported
ODI 11232238
Electrical System · Engine · Fuel/Propulsion System
Engine is severely slugged and there was no warning ever. Found out after an oil changed at 67k at jiffy lube when i took it to the ourisman kia dealer in chantilly, va. There is no warning that any of this situation was starting to happen even after a previous oil change at kia dealer at 58k miles. The dealership denied my claim with the 100k mile warranty because i don't have proof that i did all 9 oil changes.…
ODI 11222678
Engine
Check engine light started flashing and engine speed became restricted. Took to kia dealership and said kia agreed to replace engine under warranty. 2 months later ive gotten no info from kia as to when to expect a new engine. It was 3 weeks then 6 weeks may be as long s 4 months
ODI 11223037
Engine
Showing 137 miles to next service and i smelt oil burning so i had my husband check the oil and it had 0 yes 0 oil on the dipstick i had called the dealership earlier this week tuesday the 26th to be exact and an appointment set for tuesday april 2 as it was the earliest appointment time to get the oil changed however; after my husband checked and it showed zero oil in vehicle i took it to valvoline express care who…
ODI 11192138
Engine · Fuel System, Gasoline
Tl* the contact owns a 2017 kia sorento. While driving 35 mph, the vehicle stalled and the check engine warning indicator flashed. The contact took the vehicle to metro kia of madison (5442 wayne terrace, madison, wi 53718) and was informed that the vehicle was included in nhtsa campaign number: 18v907000 (fuel system, gasoline, engine). The dealer replaced the knock sensor. On another occasion, while traveling 45…
ODI 11291557
Electronic Stability Control · Engine · Power Train
On 3/24/2019, our 2017 kia sorrento with 30k miles on completely shut down on the freeway. All lights went on and off, the car shook from side to side and the car shut down we lost steering and power brakes while we were going 70mph on the freeway. Luckily we were able to get to the side of the freeway. This happened 2 more times and then we had the car towed to a dealership for service. This could have easily…
ODI 11191588
Engine
Had recall for pi1802 knock sensor update. 2 weeks later went to get up to speed on highway and went into limp mode. Told engine needed to be replaced. Wait a month and pick up car. Turns out only wiring harness was replaced. Another few weeks and i go to get on another highway in fast lane and it happens again - limp mode. Told engine not replaced, now it will be and without the car again and engine back ordered.…
ODI 11219964
Engine
While driving my kia sorento around the engine rpms would rev up then drop off the transmission would not do anything. This happens while driving at 35 mph and while stopped at a traffic light. I took it to the dealer and they said they could not find the problem. Or a code for the problem. As soon as we left the dealer about 1 traffic light away the problem happened. I logged the time and date and went home.
ODI 11183452
Engine
I stepped on the accelerator to increase speed from 45 mph to 55 mph, but the car lost power & the "check engine light began flashing rapidly. I was nearly rear-ended, & went toward the curb, but did not want to wait for towing there (isolated: rt.183 schuylkill ounty, pa) & felt some power engagement, so put on "emergency flashers" & called dealer who'd just had this car in < 3 wks previously, for the 3rd time for…
ODI 11182175
Engine
Feb. 2nd 2019 my 2017 kia sorento stalled twice in the driveway. My husband took it for a drive and it made a loud noise upon acceleration. He suspected it was the engine and it was towed to the dealer feb 3rd. Feb 5th the service department finally called and said the engine failed and we will need a replacement. He stated since my husband did the oil changes and did not have documentation it would not be covered…
ODI 11180524
Engine
Engine just lost almost all power,car has only 5000 miles, had same problem when we first bought new car after 24 hrs took it back and they gave us this one ,someone is going to get seriously hurt if not killed with engine losing power,car is in kia shop now ,very dissapointed in this car, have been a kia owner15 yrs with 5 new cars
ODI 11170499
Engine · Unknown Or Other · Vehicle Speed Control
Lost power,unable to accelerate.engine labored forced to drive at slow speed to dealer shop.car at dealers shop for 7 days.unable to get a pick up date.car has 16500 miles was in shop for factory recall prior to this problem.
ODI 11171063
Engine
Tl* the contact owns a 2017 kia sorento. The contact stated that the engine assembly failed. The vehicle was to be serviced by vandevere kia (328 w market st, akron, oh 44303, [redacted]) for a product improvement campaign to update the ecu with a knock sensor detection alert. The alert would notify the vehicle owner when there may be a limp mode condition that could prevent the vehicle from exceeding 25 mph. The…
ODI 11172791
Electronic Stability Control · Engine
I was driving my car going 50mph or 60mph and all of a sudden the check engine light came on and the car slowed down while i had my feet on the gas pedal all the way down to the floor causing me to have to pull over immediately when in traffic. I cut the car off and let it sit for a couple of mins and when i cut it back on it sounded like the car was idiled to high. I tried to driver again only for the car to jerk…
ODI 11156992
Engine · Exterior Lighting · Service Brakes
I was driving my 2017 kia sorento about 30mph early today going about 30mph when all of a sudden i heard a loud clunk from the rear end and the engine, all lighting, electrical, power steering and brakes just shut off. I was able to coast to a stop put the car in park. I then restarted it and it was fine. The dealer could find nothing wrong with it. This is very dangerous. What happens if i am going 70 mph and the…
ODI 11144444
Engine
When driving vehicle for more than 30 minutes, engine begins to overheat. Vehicle is fine while driving but when waiting at stop sign or red light engine begins to overheat rapidly. Also, when driving uphill same engine heating problem occurs. After engine starts over heating from issues mentioned above problems worsen, after wards issues extend to engine over heating while driving in constant speed or c cruising at…
ODI 11204240
Engine
Vehicle was slowed to a stop for a traffic signal. The vehicle then lunged forward in unintended acceleration requiring maximum break pressure to stop the vehicle. The engine was accelerating so the vehicle was shifted into park and turned off. Waited 30 seconds and restarted the engine with no further problems.
ODI 11138993
Engine
There has been two occasions in which the car turn off. Lucky it has been while the car was park. One of the occasion we had just pull over when suddenly the car turn off. I find that unusual since this is a new car and it should be happening. Has there been any other complaints about this model? I wouldn't want this to happen to me while driving.
ODI 11124354